At a Glance
- Tasks: Assist customers with inquiries and provide top-notch support.
- Company: Join a forward-thinking company that values its team.
- Benefits: Competitive salary, uncapped commission, and 24/7 online GP access.
- Other info: Flexible part-time hours with excellent family leave options.
- Why this job: Make a difference in customers' lives while earning great rewards.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Start Date - 13th July 2026
Shift Pattern - Part Time Evenings - 20 or 25 hours per week
What's in it for you?
- Competitive Salary plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave 18 weeks
Locations
Customer Care Assistant - Full or Part Time - Permanent in Devon, Plymouth employer: EE
Join a dynamic team as a Customer Care Assistant, where we prioritise your well-being with competitive salaries and an uncapped commission scheme. Our supportive work culture fosters growth and development, offering unique benefits like 24/7 access to a private GP and generous family leave policies, making it an ideal place for those seeking meaningful employment in a flexible environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care Assistant - Full or Part Time - Permanent in Devon, Plymouth
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and any recent news. This will help you tailor your conversation during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. This will help you get comfortable with common questions and boost your confidence when it’s your turn to shine.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Plus, we love seeing candidates who take the initiative to apply directly. So, don’t wait – hit that apply button!
We think you need these skills to ace Customer Care Assistant - Full or Part Time - Permanent in Devon, Plymouth
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read the job description carefully. It’s packed with info about what we’re looking for and can help you tailor your application to stand out.
Show Your Personality:We love seeing a bit of personality in applications! Don’t be afraid to let your unique voice shine through. It helps us get a feel for who you are beyond just your qualifications.
Highlight Relevant Experience:When filling out your application, focus on experiences that relate directly to the Customer Care Assistant role. Use specific examples to show how your skills match what we need.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll have all the resources you need right at your fingertips!
How to prepare for a job interview at EE
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they offer in terms of customer care. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Care Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Whether it's resolving a complaint or going the extra mile for a customer, having these stories ready will demonstrate your capability and passion for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the role, the team, or the company's approach to customer care. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific customer scenarios. Practice your responses to common situations in customer care, focusing on empathy, problem-solving, and communication skills. This will help you feel more confident during the interview.
