At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecom company with a supportive and flexible culture.
- Benefits: Starting salary of £25,087, rising to £25,684, plus uncapped commission and great perks.
- Other info: Flexible working options, career development support, and a vibrant team culture await you.
- Why this job: Use your communication skills to make a real difference in customers' lives.
- Qualifications: Confident talker with a knack for building relationships; no hard sales experience needed.
The predicted salary is between 21000 - 25000 £ per year.
Where: EE Darlington
Full time: Permanent
Salary: 25,087.00 rising to 25,684.00 at 9 months in role, plus uncapped commission
Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role
Start date: November 2025 onwards
Why this job matters
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services.
We don't do hard sales. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What's in it for you?
- A great starting salary of 25,087 rising to 25,684 after 8 months of being here, plus incentives and bonuses.
- Online GP giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
- Season Ticket Travel Loan giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Telephone Sales Operative in Darlington employer: EE
EE Darlington is an exceptional employer that prioritises flexibility and employee well-being, offering a competitive salary with uncapped commission, comprehensive benefits including 24/7 access to a GP, and generous family leave policies. Our supportive work culture fosters personal and professional growth, ensuring you have the resources and training needed to thrive in your role as a Telephone Sales Operative. Join us to be part of a dynamic team that values your contributions and encourages you to carve out your own career path while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Sales Operative in Darlington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will help you get comfortable with talking to customers and handling different situations.
✨Tip Number 3
Show off your personality! In your interviews, let your confidence shine through. Remember, they’re looking for someone who can build relationships, so be yourself and engage with the interviewer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what it takes to succeed at EE.
We think you need these skills to ace Telephone Sales Operative in Darlington
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and experiences that make you a great fit for the Telephone Sales Operative role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention any relevant experience in sales or customer service, and how you can enhance our customers' digital lives!
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, focusing on the key details that showcase your qualifications. Avoid fluff – we want to know why you’re the best fit for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at EE Darlington!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE’s products and services. This will help you talk confidently about how they can enhance customers' digital lives. A little research goes a long way!
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to demonstrate your communication skills. Think of examples from your life where you've successfully connected with others or resolved conflicts. This will show that you have the right transferrable skills.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to what the interviewer is saying and responding thoughtfully. It shows that you value their input and are genuinely interested in the conversation.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows that you’re engaged and serious about the position.
