Part-time Customer Services Advisor in Darlington

Part-time Customer Services Advisor in Darlington

Darlington Part-Time 13928 - 17825 £ / year (est.) No working from home possible
EE

At a Glance

  • Tasks: Assist customers with inquiries and provide top-notch service.
  • Company: Join a vibrant team at our Darlington Campus.
  • Benefits: Earn £13.35 per hour, with bonuses and pay rise after 8 months.
  • Other info: Fixed evening shifts, ideal for balancing work and studies.
  • Why this job: Perfect for students seeking flexible hours and valuable experience.
  • Qualifications: Great communication skills and a passion for helping others.

The predicted salary is between 13928 - 17825 £ per year.

Location: Darlington Campus (Senhouse Road, Industrial Estate, Yarm Rd, Darlington DL1 4XW)

Start Date: July 2026

Hours: Part-time (2025 hours per week)

Shift Pattern:

  • Fixed Monday-Friday evenings

20 hrs: 4:45pm - 9:00pm

25 hrs: 3:40pm - 9:00pm

Pay: £13.35 per hour, rising to £13.66 after 8 months - plus incentives and bonuses

20 hrs: £13,928.53 - £14,260.27 annually

25 hrs: £17,410.67 - £17,825.33 annually

Part-time Customer Services Advisor in Darlington employer: EE

Join our dynamic team at the Darlington Campus, where we prioritise a supportive work culture and offer flexible part-time hours that fit around your lifestyle. With competitive pay rates, opportunities for bonuses, and a commitment to employee growth, we ensure that every team member feels valued and empowered to thrive in their role.

EE

Contact Details:

EE Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part-time Customer Services Advisor in Darlington

Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in customer service. A friendly chat can lead to insider info about job openings that aren't advertised.

Tip Number 2

Prepare for the interview by practising common customer service scenarios. Think about how you'd handle difficult customers or resolve complaints. We want you to shine when it’s your turn to impress!

Tip Number 3

Show off your personality! When you get the chance to meet potential employers, let your enthusiasm for customer service shine through. Remember, they’re looking for someone who fits into their team culture.

Tip Number 4

Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Part-time Customer Services Advisor in Darlington

Customer Service Skills
Communication Skills
Time Management
Problem-Solving Skills
Adaptability
Teamwork
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the role of a Customer Services Advisor. Highlight any relevant experience and skills that match what we're looking for, like communication and problem-solving abilities.

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our team. Keep it friendly and engaging!

Be Clear and Concise:When filling out your application, be clear and concise. We appreciate straightforward answers that get to the point. Avoid jargon and keep it simple so we can easily see your strengths.

Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you'll find all the info you need about the role and our company there.

How to prepare for a job interview at EE

Know the Role Inside Out

Before your interview, make sure you understand what a Customer Services Advisor does. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the role.

Prepare for Common Questions

Think about the types of questions you might be asked, such as how you handle difficult customers or work in a team. Practising your answers can help you articulate your thoughts clearly during the interview. Remember to use specific examples from your past experiences to illustrate your points.

Show Your Availability

Since this role has fixed evening shifts, be ready to discuss your availability. Make it clear that you can commit to the required hours and are flexible if needed. This shows that you're serious about the position and willing to meet their scheduling needs.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.