Part Time Customer Service Advisor (Hybrid) in Darlington

Part Time Customer Service Advisor (Hybrid) in Darlington

Darlington Part-Time 13928 - 17225 £ / year (est.) No working from home possible
EE

At a Glance

  • Tasks: Assist customers with inquiries and provide top-notch service in a hybrid role.
  • Company: Join a dynamic team at our Darlington Campus, fostering a supportive work environment.
  • Benefits: Earn £13.35 per hour, with potential bonuses and pay rise after 8 months.
  • Other info: Enjoy fixed evening shifts, allowing you to balance work and studies.
  • Why this job: Perfect for students seeking flexible hours and valuable customer service experience.
  • Qualifications: No specific qualifications required, just a passion for helping others.

The predicted salary is between 13928 - 17225 £ per year.

Location: Darlington Campus (Senhouse Road, Industrial Estate, Yarm Rd, Darlington DL1 4XW)

Start Date: July 2026

Hours: Part-time (2025 hours per week)

Shift Pattern:

  • Fixed Monday-Friday evenings

20 hrs: 4:45pm - 9:00pm

25 hrs: 3:40pm - 9:00pm

Pay: £13.35 per hour, rising to £13.66 after 8 months - plus incentives and bonuses

20 hrs: £13,928.53 - £14,260.27 annually

25 hrs: £17,410.67 - £17,825.33 annually

Part Time Customer Service Advisor (Hybrid) in Darlington employer: EE

Join our dynamic team at the Darlington Campus, where we prioritise a supportive work culture and offer flexible part-time hours that fit your lifestyle. With competitive pay, performance bonuses, and opportunities for professional growth, we are committed to fostering an environment where every employee can thrive and make a meaningful impact in customer service.

EE

Contact Details:

EE Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part Time Customer Service Advisor (Hybrid) in Darlington

Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in customer service. A friendly chat can lead to opportunities you wouldn't find on job boards.

Tip Number 2

Prepare for the interview by practising common customer service scenarios. Think about how you'd handle difficult customers or tricky situations. We want you to shine when it’s your turn to impress!

Tip Number 3

Show your enthusiasm! When you apply through our website, make sure your passion for customer service comes through. Employers love candidates who genuinely care about helping others.

Tip Number 4

Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you're keen and professional, which is exactly what we want in a customer service advisor.

We think you need these skills to ace Part Time Customer Service Advisor (Hybrid) in Darlington

Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Attention to Detail
Teamwork

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience and skills that match what we're looking for, like communication and problem-solving abilities.

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our team. Keep it friendly and professional!

Showcase Your Availability:Since this role has specific shift patterns, be clear about your availability in your application. We want to know when you can work, so we can find the best fit for both you and us.

Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you'll get all the info you need about the role and our company!

How to prepare for a job interview at EE

Know the Company

Before your interview, take some time to research the company. Understand their values, mission, and what they do in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Prepare for Common Questions

Think about the types of questions you might be asked, especially around customer service scenarios. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to handle difficult situations. Practising these responses can boost your confidence.

Show Your Availability

Since this role has specific shift patterns, be clear about your availability during the interview. Make sure you highlight your flexibility and willingness to work the required hours, as this is crucial for a part-time position.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the job.