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- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech leader transforming lives through technology.
- Benefits: Competitive salary, uncapped commission, flexible working, and extensive training.
- Why this job: Make a real impact in a fun, fast-paced environment while building relationships.
- Qualifications: No sales experience needed; resilience and drive are key.
- Other info: Enjoy career development, discounts, and community volunteering opportunities.
The predicted salary is between 25087 - 25684 £ per year.
Where : BT Glasgow Contact Centre – Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment. You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments. What\’s in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer\’s Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Training Support Advisor employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Training Support Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences during the actual interview.
✨Tip Number 3
Show off your personality! EE values people who can build relationships, so don’t be afraid to let your character shine through. Share personal stories that highlight your adaptability and resilience in a sales environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at EE. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Training Support Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with people.
Tailor Your Application: Make sure to customise your application to highlight your skills that match the job description. We’re looking for resilience and a drive to succeed, so share examples of how you've achieved targets in the past!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if needed, and make sure it’s easy for us to see why you’d be a great fit for the Customer Training Support Advisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with EE.
How to prepare for a job interview at EE
✨Know the Company
Before your interview, take some time to research EE and their products. Understanding their mission to connect people through technology will help you align your answers with their values and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Customer Training Support Advisor, your ability to connect with customers is crucial. Prepare examples from your past experiences where you've successfully built relationships or resolved issues. This will demonstrate your natural talent for understanding customer needs.
✨Be Ready to Adapt
Since no two calls are the same, think of scenarios where you've had to adapt quickly to changing situations. Highlight your resilience and motivation in a fast-paced environment, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
