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For Companies At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech company transforming lives through technology.
- Benefits: Competitive salary, uncapped commission, flexible working, and extensive benefits.
- Why this job: Make a meaningful impact in a fun, fast-paced environment while developing your career.
- Qualifications: No sales experience needed; resilience and drive are key.
- Other info: Enjoy a supportive team culture and tailored training for career growth.
The predicted salary is between 20000 - 30000 £ per year.
Salary: 25,087 Uncapped commission
Location: Doncaster Contact Centre
Full Time - Permanent
Start Date: 26/01/26
If you're a natural when it comes to connecting with people, building relationships and understanding their needs, you could be a great fit for a Sales Advisor role with EE.
At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment.
You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly, for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments.
What's in it for you?
- Competitive Salary: Starting at 25,087, rising to 25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Support Advisor - Work At Home employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Advisor - Work At Home
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE. Understand their values, products, and what makes them tick. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your skills in building relationships and understanding customer needs. Role-play with a friend or family member to get comfortable talking about your experiences and how they relate to the role.
✨Tip Number 3
Be ready for anything! Since no two calls are the same, prepare yourself for unexpected questions or scenarios during the interview. Show your adaptability and resilience by sharing examples of how you've handled challenges in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Support Advisor - Work At Home
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with people.
Tailor Your Application: Make sure to customise your application to highlight your skills that match the job description. We’re looking for resilience and a drive to succeed, so share examples of how you've demonstrated these traits in the past.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if needed, and make sure it’s easy for us to see why you’d be a great fit for the Customer Support Advisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and their products. Familiarise yourself with their services and think about how you can help customers choose the right options. This will show your genuine interest and help you stand out.
✨Show Off Your People Skills
As a Customer Support Advisor, connecting with people is key. Prepare examples of how you've built relationships or resolved issues in the past. This will demonstrate your ability to adapt and stay motivated in a sales environment.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions related to customer service and sales. The more comfortable you are speaking about your experiences, the more confident you'll feel during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in the role. This shows your enthusiasm and helps you determine if it's the right fit for you.