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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join a supportive team at EE, known for its flexible work culture.
- Benefits: Starting salary of £26,116, rising to £26,738, plus bonuses and great discounts.
- Other info: Flexible hours, career development support, and a vibrant team culture.
- Why this job: Use your people skills to make a real difference in customers' lives.
- Qualifications: Confident communicator with a knack for building relationships.
The predicted salary is between 26116 - 26738 £ per year.
Start Date - 06/07/2026
Shift Pattern is Full Time
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Representative - Uncapped Commission (Threemilestone) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative - Uncapped Commission (Threemilestone)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you get comfortable with asking questions and building rapport.
✨Tip Number 3
Show off your flexibility! Make sure to highlight any experiences where you've adapted to changing situations. EE values flexibility, so sharing examples will show you're a great fit for the team.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you the best chance to stand out. Plus, it shows you're serious about joining our awesome team in Truro!
We think you need these skills to ace Customer Service Representative - Uncapped Commission (Threemilestone)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and how they relate to the role. Remember, we value authenticity!
Tailor Your Application: Make sure to customise your application for the Customer Service Representative role. Highlight any relevant skills or experiences that show you can connect with customers and enhance their digital lives. We love seeing how you fit into our team!
Show Enthusiasm: Let us know why you’re excited about this opportunity! Whether it’s the chance to work with a great team or the flexibility we offer, sharing your enthusiasm can really make your application stand out. We’re all about positive vibes!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you familiarise yourself with EE's products and services. This will help you feel more confident when discussing how they can enhance customers' digital lives. A little research goes a long way!
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully interacted with others in the past. Whether it's negotiating with family or helping friends, highlight those experiences that showcase your communication skills.
✨Be Ready for Role-Play
Expect some role-playing scenarios during the interview. Practice responding to customer queries or handling objections. This will demonstrate your ability to think on your feet and show that you're prepared for real-life situations.
✨Ask Questions
Don’t forget to prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might want to ask about the training process or how the team supports each other in achieving their goals.