Customer Service Representative - Uncapped Commission (Doncaster)
Customer Service Representative - Uncapped Commission (Doncaster)

Customer Service Representative - Uncapped Commission (Doncaster)

Doncaster Part-Time 25087 - 25684 £ / year (est.) No home office possible
E

At a Glance

  • Tasks: Connect with customers, understand their needs, and help them choose the right products.
  • Company: Join EE, a tech-driven company focused on bringing people together and improving lives.
  • Benefits: Enjoy uncapped commission, flexible working hours, and access to a private GP.
  • Why this job: Make a meaningful impact in a fun environment while developing your career.
  • Qualifications: No sales experience needed; we value resilience and target-driven individuals.
  • Other info: Flexible breaks, volunteering days, and huge discounts on EE & BT products.

The predicted salary is between 25087 - 25684 £ per year.

Salary: £25,087 – Uncapped commission

Location: Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ

Full Time – Permanent

Start Date – 09/03/26

Sales Advisor

What’s in it for you

• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme

• Online GP: Access to a private GP 24/7 for you and your immediate family

• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off

• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.

• Huge Discounts: Save on EE & BT products, including mobile and broadband.

• Career Development: Ongoing support to help you grow your skills and develop

• Season Ticket Travel Loan: Funds for your travel to and from work.

• Volunteering Days: Paid time off to give back to your local community.

• Optional Private Healthcare and Dental: Protection for you and your family.

About the role

If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.

This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.

At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.

We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.

Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

E

Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Representative - Uncapped Commission (Doncaster)

✨Tip Number 1

Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.

✨Tip Number 2

Showcase your interpersonal skills. Since this role is all about connecting with people, think of examples from your past experiences where you've successfully built relationships or resolved conflicts.

✨Tip Number 3

Prepare for situational questions. Be ready to discuss how you would handle various customer scenarios, demonstrating your adaptability and problem-solving skills, which are crucial in a sales environment.

✨Tip Number 4

Research the company culture at EE. Understanding their values and work environment can help you align your answers during the interview, showing that you’re a great fit for their team.

We think you need these skills to ace Customer Service Representative - Uncapped Commission (Doncaster)

Excellent Communication Skills
Customer Relationship Management
Sales Techniques
Active Listening
Problem-Solving Skills
Resilience
Adaptability
Motivation and Drive
Time Management
Teamwork
Empathy
Negotiation Skills
Ability to Work Under Pressure
Technical Knowledge of Products and Services

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Customer Service Representative role. Emphasise your ability to connect with people, adapt in a fast-paced environment, and any previous achievements in meeting targets.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to work with EE. Mention how you can contribute to their team culture and your eagerness to learn about their products and services.

Highlight Soft Skills: In your application, focus on soft skills such as resilience, adaptability, and communication. These are crucial for success in a sales environment and will demonstrate your suitability for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at EE

✨Show Your People Skills

As a Customer Service Representative, your ability to connect with people is crucial. Be prepared to share examples of how you've built relationships and understood customer needs in previous roles or situations.

✨Demonstrate Resilience

The role requires resilience and the ability to stay motivated in a fast-paced environment. Think of instances where you've faced challenges and how you overcame them, showcasing your determination and drive.

✨Adaptability is Key

Since no two calls are the same, highlight your adaptability during the interview. Discuss experiences where you've had to adjust your approach based on different customer interactions or changing circumstances.

✨Research EE and Its Products

Familiarise yourself with EE's products and services before the interview. This will not only show your enthusiasm for the role but also help you answer questions more effectively and demonstrate your commitment to helping customers.

Customer Service Representative - Uncapped Commission (Doncaster)
EE
Location: Doncaster

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E
  • Customer Service Representative - Uncapped Commission (Doncaster)

    Doncaster
    Part-Time
    25087 - 25684 £ / year (est.)
  • E

    EE

    1000+
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