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- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: EE is a tech-driven company focused on bringing people together and enhancing lives.
- Benefits: Enjoy uncapped commission, flexible working hours, and access to a private GP.
- Why this job: Make a meaningful impact in a fun environment while developing your career.
- Qualifications: No sales experience needed; resilience and target achievement are key.
- Other info: Join a supportive team culture with tailored training and community volunteering opportunities.
The predicted salary is between 25087 - 25684 £ per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What's in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Representative - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Showcase your interpersonal skills in your interactions. Since this role is all about connecting with people, practice active listening and empathy in conversations to demonstrate your ability to build relationships.
✨Tip Number 3
Prepare for situational questions that assess your resilience and adaptability. Think of examples from your past experiences where you successfully handled challenges or met targets, as these qualities are highly valued in a sales environment.
✨Tip Number 4
Research the company culture at EE. Understanding their values and work environment will help you align your responses during interviews and show that you’re a great fit for their team.
We think you need these skills to ace Customer Service Representative - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your interpersonal skills and any experience you have in customer service or sales. Even if you don't have direct experience, showcase transferable skills that demonstrate your ability to connect with people.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at EE specifically and how your personal qualities align with their values, such as resilience and adaptability.
Showcase Relevant Skills: In your application, emphasise skills that are crucial for a Customer Service Representative, such as communication, problem-solving, and the ability to work in a fast-paced environment. Use specific examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Customer Service Representative, your ability to connect with people is crucial. Be prepared to share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires someone who can stay motivated and adapt in a fast-paced environment. Think of instances where you've faced challenges and how you overcame them, showcasing your resilience and determination.
✨Familiarise Yourself with EE's Products
Even though you don't need prior sales experience, having a good understanding of EE's products and services will help you stand out. Do some research beforehand and be ready to discuss how these products can benefit customers.
✨Ask Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and career development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
