At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together and improving lives.
- Benefits: Enjoy uncapped commission, flexible working hours, and fantastic discounts on EE & BT products.
- Other info: Access to online GP, generous family leave, and volunteering days to give back.
- Why this job: Make a meaningful impact in a fun, fast-paced environment with comprehensive training and career support.
- Qualifications: No sales experience needed; we seek resilient, driven individuals who can achieve targets.
The predicted salary is between 25087 - 25684 £ per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team in our state of the art Contact Centre and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Representative - Uncapped Commission in Halton employer: EE
EE is an excellent employer for those seeking a dynamic and rewarding role as a Sales Advisor in Glasgow. With a vibrant team culture, competitive pay starting at £13,928.53, uncapped commission opportunities, and a strong focus on employee growth, you'll thrive in an environment that values your contributions. Enjoy fantastic benefits like 24/7 GP access, discounts on products, and flexible working arrangements that cater to your lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative - Uncapped Commission in Halton
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you connect better with customers during the interview process.
✨Tip Number 2
Showcase your interpersonal skills in your conversations. Practice active listening and empathy, as these are crucial for a Customer Service Representative role. Demonstrating these qualities can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you've achieved targets in previous roles, even if they weren't sales-related. Highlighting your resilience and drive will resonate well with the hiring team, as they value these traits highly.
✨Tip Number 4
Research the company culture at EE. Understanding their values and mission will allow you to align your answers with what they’re looking for, making you a more attractive candidate for the role.
We think you need these skills to ace Customer Service Representative - Uncapped Commission in Halton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what EE is looking for in a Customer Service Representative. Highlight your ability to connect with people and adapt in a fast-paced environment.
Tailor Your CV:Make sure your CV reflects relevant skills and experiences that align with the role. Emphasise any previous customer service experience, even if it's not in sales, and showcase your resilience and target achievement.
Craft a Compelling Cover Letter:Write a cover letter that demonstrates your passion for helping customers and your enthusiasm for technology. Mention how you can contribute to the team culture at EE and your willingness to learn and grow.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Customer Service Representative, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Adaptability
Since no two calls are the same, it's important to showcase your adaptability. Prepare to discuss times when you've had to adjust your approach on the fly to meet a customer's needs or overcome challenges.
✨Highlight Resilience and Drive
The role requires resilience and a drive to achieve targets. Be ready to talk about your past experiences where you faced challenges but remained motivated and successful in reaching your goals.
✨Research EE's Products and Services
Even though you’ll receive training, having a basic understanding of EE’s products and services will impress your interviewers. Familiarise yourself with their offerings and think about how you would explain them to a customer.
