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For Companies At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together and improving lives.
- Benefits: Enjoy a competitive salary, uncapped commission, flexible working, and great discounts.
- Why this job: Make a meaningful impact in a fun environment while developing your career with tailored training.
- Qualifications: No sales experience needed; we seek resilient, driven individuals who can meet targets.
- Other info: Flexible breaks, online GP access, and generous family leave policies make this role stand out.
The predicted salary is between 25087 - 25684 £ per year.
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full Time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission
Start Date: Aug 2025 onwards
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our North Tyneside Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What’s in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…
Customer Service Representative - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since the role involves talking to customers over the phone, being able to articulate your thoughts clearly and build rapport quickly will be crucial. Consider role-playing with a friend or family member.
✨Tip Number 3
Showcase your adaptability. Prepare examples from your past experiences where you successfully adapted to changing situations or handled unexpected challenges. This will demonstrate your resilience and suitability for a fast-paced sales environment.
✨Tip Number 4
Research EE’s company culture and values. Being able to align your personal values with those of the company can make a strong impression. Highlighting your enthusiasm for their mission during the interview can set you apart from other candidates.
We think you need these skills to ace Customer Service Representative - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer Service Representative position. Understand the key responsibilities and the skills required, such as adaptability and resilience in a sales environment.
Tailor Your CV: Customise your CV to highlight relevant experiences that demonstrate your ability to connect with people and achieve targets. Include any customer service or sales-related roles, even if they are not directly related to the tech industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your desire to help customers. Mention specific examples of how you've successfully built relationships or adapted to challenges in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Customer Service Representative, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires resilience and the ability to stay motivated in a fast-paced environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them, showcasing your determination and drive.
✨Research EE's Products
Familiarise yourself with EE's products and services before the interview. This will not only show your interest in the company but also help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the position and helps you understand the company culture and expectations better, making you a more informed candidate.
