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For Companies At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech leader transforming lives through connectivity and innovation.
- Benefits: Enjoy a competitive salary, uncapped commission, flexible working, and great discounts.
- Why this job: Make a meaningful impact in a fun environment while developing your career.
- Qualifications: No sales experience needed; just bring resilience and a drive to succeed.
- Other info: Comprehensive training provided, plus options for private healthcare and volunteering days.
The predicted salary is between 25087 - 25684 £ per year.
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full Time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission
Start Date: Aug 2025 onwards
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our North Tyneside Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What’s in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…
Customer Service Representative - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since the role involves talking to customers over the phone, being able to articulate your thoughts clearly and build rapport quickly will set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability. Prepare examples of how you've successfully navigated changing situations in previous roles, as this is a key quality they’re looking for in a Customer Service Representative.
✨Tip Number 4
Research the company culture at EE. Understanding their values and work environment can help you align your answers during the interview, demonstrating that you’re a great fit for their team.
We think you need these skills to ace Customer Service Representative - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Customer Service Representative role. Emphasise your ability to connect with people, adapt in a fast-paced environment, and any previous achievements in meeting targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of EE's mission. Mention how your personal qualities, such as resilience and drive, make you a great fit for the team.
Highlight Transferable Skills: Even if you lack direct sales experience, focus on transferable skills from previous roles or experiences. This could include communication skills, problem-solving abilities, and examples of how you've successfully built relationships.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Customer Service Representative, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires resilience and motivation, especially in a sales environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them, showcasing your determination to achieve targets.
✨Research EE's Products
Familiarise yourself with EE's products and services before the interview. This will not only show your enthusiasm for the role but also help you answer questions confidently and demonstrate your understanding of the company's offerings.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and the company. Consider asking about the team culture, training opportunities, or how success is measured in the position.
