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- Tasks: Connect with customers and help them choose the right tech products.
- Company: Join EE, a leading tech company transforming lives through technology.
- Benefits: Competitive salary, uncapped commission, flexible working, and career development.
- Why this job: Make a real impact in a fun, fast-paced environment while building relationships.
- Qualifications: No sales experience needed; resilience and drive are key.
- Other info: Enjoy a supportive team culture and tailored training for your career growth.
The predicted salary is between 25087 - 25684 £ per year.
Where: BT Glasgow Contact Centre – Alexander Bain House Full Time:Permanent Salary:£25.087 rising to £25.684 after 8 months, plus uncapped commissionIf you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment. You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.What\’s in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer\’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Support in achieving the career you want without limits. Season Ticket Travel Loan: Funds for your travel to and from work. Volunteering Days: Give back to your local community. Optional Private Healthcare and Dental: Protection foryou and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Representative employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will not only help you answer questions better but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing common customer scenarios with friends or family. This will help you feel more confident when it comes to handling real calls.
✨Tip Number 3
Show off your adaptability! During the interview, share examples of how you've successfully adapted to changes in previous jobs. This will highlight your resilience and ability to thrive in a fast-paced environment like EE.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show how you connect with people and your passion for helping others.
Tailor Your Application: Make sure to customise your application for the Customer Service Representative role. Highlight any experiences that demonstrate your ability to build relationships and adapt in a fast-paced environment – it’ll make you stand out!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for resilience and drive!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team culture there.
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and its products. Familiarise yourself with their services and think about how you can help customers choose the right options. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your People Skills
As a Customer Service Representative, connecting with people is key. Prepare examples of how you've built relationships or resolved conflicts in previous roles. This will demonstrate your ability to adapt and stay motivated in a fast-paced environment.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common customer service scenarios and practice your responses. This will help you feel more at ease during the actual interview and allow you to articulate your thoughts clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.