Customer Service Apprenticeship Trainee (Apply in minutes) Apply now
Customer Service Apprenticeship Trainee (Apply in minutes)

Customer Service Apprenticeship Trainee (Apply in minutes)

Newton-le-Willows Apprenticeship
Apply now
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At a Glance

  • Tasks: Join our award-winning apprenticeship scheme and provide exceptional customer service.
  • Company: EE is Britain's cutting-edge mobile network, focused on community and diversity.
  • Benefits: Enjoy a starting salary of £20,280, discounts, travel loans, and healthcare options.
  • Why this job: Launch your career with training, support, and a family-like culture at EE.
  • Qualifications: No specific background needed, just energy, talent, and ambition.
  • Other info: Start date is 24 February 2025; apply in minutes!

## Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity **Where** : EE Warrington **Full time** : Permanent **Salary** : £20,280 per year **Hourly rate:** £10.40 **Start Date** : 24 February 2025 ## **The Role** Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. ## **Your Future With Us ** We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. **Wondering If You’re What We’re Looking For?** We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. ## **Wondering What’s In It For You?** Being part of the EE family brings a huge number of benefits including the below: * A great starting salary of £20,280 plus incentives throughout the year * Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. * Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. ## * Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. * Volunteering days, so you can give back to your local community. * Optional Private Healthcare and Dental, to protect you and your family. * The smaller bits like; free tea and coffee, and even a concierge ## **What Are You Waiting For?** If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

Customer Service Apprenticeship Trainee (Apply in minutes) employer: EE

At EE Warrington, we pride ourselves on being an exceptional employer that values your growth and development. Our multi-award-winning Apprenticeship scheme not only offers a competitive salary and fantastic benefits, including discounts on EE & BT products, but also fosters a supportive and inclusive work culture where diversity is celebrated. Join us to kickstart your career in a family-like environment that encourages learning and community engagement.
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Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Apprenticeship Trainee (Apply in minutes)

✨Tip Number 1

Show your enthusiasm! When you reach out or interact with us, let your passion for customer service shine through. We love candidates who are excited about the opportunity to learn and grow within our team.

✨Tip Number 2

Research EE's values and culture. Understanding our commitment to diversity and community will help you align your responses during any conversations. We appreciate candidates who resonate with our ethos.

✨Tip Number 3

Prepare to discuss your previous experiences, even if they are not directly related to customer service. Highlight any situations where you've demonstrated teamwork, problem-solving, or communication skills, as these are key in our environment.

✨Tip Number 4

Be ready to ask questions! Engaging with us by asking insightful questions about the apprenticeship program or career progression shows your genuine interest and eagerness to be part of the EE family.

We think you need these skills to ace Customer Service Apprenticeship Trainee (Apply in minutes)

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Teamwork and Collaboration
Adaptability
Positive Attitude
Time Management
Attention to Detail
Empathy
Ability to Learn Quickly
Conflict Resolution
Sales Skills
Basic IT Skills

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities and expectations of the Customer Service Apprenticeship Trainee position. Highlight your enthusiasm for learning and your commitment to providing exceptional customer service.

Tailor Your CV: Customize your CV to reflect your skills and experiences that align with the job description. Emphasize any previous customer service experience, even if it's informal, and showcase your ability to work in a team.

Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for the role and the company. Mention why you want to join EE specifically and how you embody their values of diversity and community.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at EE

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. EE values charm and enthusiasm, so let your personality shine through during the interview.

✨Demonstrate Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled challenges and ensured customer satisfaction.

✨Emphasize Your Willingness to Learn

Since this is an apprenticeship, it's important to convey your eagerness to learn and grow. Discuss any relevant training or skills you are looking to develop in your career.

✨Align with EE's Values

Familiarize yourself with EE's commitment to diversity and community. Be ready to discuss how you can contribute to a positive and inclusive environment for both customers and colleagues.

Customer Service Apprenticeship Trainee (Apply in minutes)
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  • Customer Service Apprenticeship Trainee (Apply in minutes)

    Newton-le-Willows
    Apprenticeship
    Apply now

    Application deadline: 2026-12-06

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    EE

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