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- Tasks: Connect with customers, understand their needs, and help them choose the right tech products.
- Company: Join EE, a leader in technology, dedicated to improving lives through connectivity.
- Benefits: Enjoy flexible working, competitive salary, online GP access, and huge discounts on products.
- Why this job: Be part of a dynamic team, receive comprehensive training, and make a real impact.
- Qualifications: No sales experience needed; just bring your passion for helping others.
- Other info: Work from home with flexible hours and opportunities for career development.
The predicted salary is between 28800 - 43200 £ per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. You don’t need sales experience to join us. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
- Competitive Salary
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career.
Customer Service Advisor - Work from Home - Immediate Start! employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Work from Home - Immediate Start!
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will not only boost your confidence but also help you engage more effectively during the interview.
✨Tip Number 2
Practice your communication skills. Since this role involves connecting with people over the phone, being able to articulate your thoughts clearly and listen actively will set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability. Prepare examples of how you've successfully handled changing situations in previous roles or experiences, as this is key for thriving in a dynamic sales environment.
✨Tip Number 4
Research EE's company culture and values. Being able to demonstrate that you align with their mission of bringing people together through technology can make a strong impression during your discussions.
We think you need these skills to ace Customer Service Advisor - Work from Home - Immediate Start!
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Customer Service Advisor. Highlight key skills such as adaptability, relationship-building, and motivation in your application.
Tailor Your CV: Make sure your CV reflects your ability to connect with people and any relevant experience you have, even if it's not directly in sales. Use specific examples that demonstrate your communication skills and adaptability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for EE and how you can contribute to their mission of bringing people together through technology.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer service role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Customer Service Advisor, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Adaptability
Since no two calls are the same, it's important to showcase your adaptability. Prepare to discuss times when you've had to adjust your approach on the fly to meet a customer's needs or resolve an issue.
✨Express Enthusiasm for Technology
EE values technology and its impact on people's lives. Show your enthusiasm for tech products and services during the interview, and be ready to discuss any relevant experience you have with technology.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This not only shows your interest but also helps you determine if EE is the right fit for you. Consider asking about training opportunities or team dynamics.
