Customer Service Advisor - Work from Home - Immediate Start!
Customer Service Advisor - Work from Home - Immediate Start!

Customer Service Advisor - Work from Home - Immediate Start!

Part-Time 21000 - 30000 £ / year (est.) No home office possible
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EE

At a Glance

  • Tasks: Connect with customers and help them choose the right products over the phone.
  • Company: Join EE, a tech leader focused on bringing people together.
  • Benefits: Competitive salary, uncapped commission, flexible working, and career development.
  • Why this job: Make a meaningful impact in a fun, fast-paced environment while building relationships.
  • Qualifications: No sales experience needed; resilience and drive are key.
  • Other info: Enjoy a supportive team culture and tailored training for your career growth.

The predicted salary is between 21000 - 30000 £ per year.

Salary: 25,087 Uncapped commission

Location: Doncaster Contact Centre

Full Time - Permanent

Start Date: 26/01/26

If you're a natural when it comes to connecting with people, building relationships and understanding their needs, you could be a great fit for a Sales Advisor role with EE.

At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment.

You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly, for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments.

What's in it for you?

  • Competitive Salary: Starting at 25,087, rising to 25,684 after 8 months, plus an uncapped commission scheme
  • Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks full pay and 8 weeks half pay in the first year.
  • Huge Discounts: Save on EE & BT products, including mobile and broadband.
  • Career Development: Support in achieving the career you want without limits.
  • Season Ticket Travel Loan: Funds for your travel to and from work.
  • Volunteering Days: Give back to your local community.
  • Optional Private Healthcare and Dental: Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Customer Service Advisor - Work from Home - Immediate Start! employer: EE

At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values flexibility and personal growth. Our Doncaster team enjoys competitive salaries, uncapped commission, and comprehensive benefits including access to a private GP and generous family leave policies. With tailored training and career development opportunities, we empower our employees to thrive in a supportive environment while making a meaningful impact through their work.
EE

Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor - Work from Home - Immediate Start!

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on EE. Understand their values, products, and what makes them tick. This will help you connect better during the conversation and show that you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your resilience and adaptability, as these are key traits for a Customer Service Advisor.

✨Tip Number 3

Be yourself! EE is looking for genuine people who can build relationships. Don’t be afraid to let your personality shine through during the interview. Share your experiences and how they’ve shaped your approach to customer service.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team. Don’t miss out on this opportunity!

We think you need these skills to ace Customer Service Advisor - Work from Home - Immediate Start!

Customer Relationship Management
Sales Skills
Communication Skills
Resilience
Target Achievement
Adaptability
Motivation
Teamwork
Problem-Solving Skills
Time Management
Flexibility
Technical Knowledge of Products and Services

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us how you connect with people and what makes you tick.

Tailor Your Application: Make sure to customise your application for the Customer Service Advisor role. Highlight any experiences that showcase your ability to build relationships and adapt in a fast-paced environment. We love seeing relevant examples!

Show Your Drive: We’re looking for resilient and driven individuals, so make sure to mention any targets you've achieved in previous roles. This will help us see your potential and how you can contribute to our team.

Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right place quickly. Plus, we can’t wait to hear from you!

How to prepare for a job interview at EE

✨Know Your Stuff

Before the interview, make sure you research EE and their products. Familiarise yourself with their services and think about how you can help customers choose the right options. This will show your genuine interest and help you stand out.

✨Show Off Your People Skills

As a Customer Service Advisor, connecting with people is key. Prepare examples of how you've built relationships or resolved conflicts in the past. This will demonstrate your ability to adapt and engage with customers effectively.

✨Be Ready for Role-Play

Expect some role-play scenarios during the interview. Practice responding to customer queries or complaints. This will help you feel more confident and showcase your problem-solving skills in a sales environment.

✨Ask Smart Questions

At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, training opportunities, or how success is measured. This shows you're serious about the role and eager to learn more about the company.

Customer Service Advisor - Work from Home - Immediate Start!
EE
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