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For Companies At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech-driven company transforming lives through connectivity.
- Benefits: Enjoy uncapped commission, flexible working, and access to a private GP.
- Why this job: Make a meaningful impact in a fun, fast-paced environment with great team culture.
- Qualifications: No sales experience needed; resilience and target achievement are key.
- Other info: Comprehensive training provided and opportunities for career development.
The predicted salary is between 25087 - 25684 £ per year.
Start Date: 23/02/2026
Where: BT Glasgow Contact Centre – Alexander Bain House
Full Time: Permanent
Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission
Sales AdvisorWhat’s in it for you
• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission
✨Tip Number 1
Show your enthusiasm for technology and customer service during any interactions. Research EE's products and services beforehand so you can speak confidently about them, demonstrating your genuine interest in helping customers.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on active listening and adapting your responses based on their needs, as this will be crucial when speaking with customers over the phone.
✨Tip Number 3
Prepare for potential role-play scenarios that may come up during interviews. Think about how you would handle different customer situations, showcasing your problem-solving abilities and resilience in a sales environment.
✨Tip Number 4
Network with current or former employees of EE to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate that you understand what it means to be part of the EE team.
We think you need these skills to ace Customer Service Advisor - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Customer Service Advisor. Highlight key skills such as relationship building, adaptability, and resilience in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles where you demonstrated strong communication skills or achieved targets, even if they weren't in sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention why you want to work at EE specifically and how you can contribute to their team culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Customer Service Advisor, your ability to connect with people is crucial. Be prepared to share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires someone who can stay motivated and adapt in a fast-paced environment. Think of instances where you've faced challenges and how you overcame them, showcasing your resilience and determination.
✨Familiarise Yourself with EE Products
Even though you don’t need prior sales experience, having a good understanding of EE's products and services will set you apart. Do some research beforehand and be ready to discuss how these products can benefit customers.
✨Ask Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions about the team culture, training opportunities, and career development at EE. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
