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- Tasks: Engage with customers over the phone to enhance their digital lives and build relationships.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy uncapped commission, flexible hours, online GP access, and generous family leave policies.
- Why this job: This role offers meaningful work, a supportive culture, and opportunities for career growth.
- Qualifications: No specific qualifications required; just bring your confidence and communication skills!
- Other info: Flexible scheduling and occasional home working options available.
The predicted salary is between 23504 - 24064 £ per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our [location] Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What\’s in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer\’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…
Customer Service Advisor - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission
✨Tip Number 1
Familiarize yourself with EE's products and services. Understanding what you’ll be discussing with customers will help you build confidence and rapport during your conversations.
✨Tip Number 2
Practice your communication skills! Since the role emphasizes building relationships, try role-playing scenarios with friends or family to enhance your ability to connect with customers.
✨Tip Number 3
Highlight your life experiences that demonstrate your ability to handle various situations. Whether it's negotiating with family or managing daily challenges, these stories can showcase your transferable skills.
✨Tip Number 4
Be prepared to discuss how you can contribute to a flexible work environment. Think about how you can balance work and personal commitments, as this aligns with EE's values of support and flexibility.
We think you need these skills to ace Customer Service Advisor - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Communication Skills: Since the role involves building relationships with customers, emphasize your communication skills in your CV and cover letter. Provide examples of how you've successfully interacted with others in previous roles or situations.
Highlight Relevant Experience: Mention any previous customer service experience or transferable skills that demonstrate your ability to handle customer inquiries and provide solutions. This could include experiences from past jobs, volunteer work, or even personal situations.
Express Enthusiasm for the Company: Convey your excitement about the opportunity to work with EE. Research the company culture and values, and mention why you believe you would be a good fit for their team in your application.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Customer Service Advisor, strong communication is key. Practice speaking clearly and confidently about your experiences, and be ready to demonstrate how you can build relationships with customers over the phone.
✨Highlight Transferable Skills
Whether it's negotiating with family or handling everyday challenges, share examples of how your life experiences have equipped you with the skills needed for this role. This will show that you understand the importance of empathy and connection in customer service.
✨Understand the Company Culture
Research EE's values and culture before the interview. Be prepared to discuss how you align with their commitment to flexibility and support for employees, as well as your enthusiasm for helping customers enhance their digital lives.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and it gives you a chance to learn more about the team culture and career development opportunities.
