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For Companies At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech leader transforming lives through connectivity and innovation.
- Benefits: Enjoy a competitive salary, uncapped commission, flexible working, and great discounts.
- Why this job: Make a meaningful impact in a fun environment while developing your career.
- Qualifications: No sales experience needed; just bring resilience and a drive to succeed.
- Other info: Comprehensive training provided, plus options for private healthcare and volunteering days.
The predicted salary is between 25087 - 25684 £ per year.
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full Time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission
Start Date: Aug 2025 onwards
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our North Tyneside Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What’s in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…
Customer Service Advisor - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since the role involves talking to customers over the phone, being able to articulate your thoughts clearly and build rapport quickly will be crucial. Consider role-playing with a friend or family member.
✨Tip Number 3
Showcase your resilience and adaptability. Think of examples from your past experiences where you’ve successfully handled challenges or adapted to changing situations, as these traits are highly valued in a sales environment.
✨Tip Number 4
Research the company culture at EE. Understanding their values and work environment can help you align your answers during the interview, demonstrating that you’re a good fit for their team.
We think you need these skills to ace Customer Service Advisor - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Customer Service Advisor role at EE. Highlight your ability to connect with people and adapt in a sales environment in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous experience in customer service or sales, even if it's informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your desire to help customers. Mention how your resilience and drive can contribute to achieving targets at EE.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Customer Service Advisor, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires resilience and motivation, especially in a sales environment. Be prepared to discuss challenges you've faced and how you overcame them, showcasing your determination to achieve targets.
✨Familiarise Yourself with EE Products
Even though you don't need prior sales experience, having a basic understanding of EE's products and services will impress your interviewers. Research their offerings and be ready to discuss how you would help customers choose the right options.
✨Emphasise Flexibility and Adaptability
Since no two calls are the same, highlight your ability to adapt to different situations. Share instances where you've successfully adjusted your approach based on customer feedback or changing circumstances.
