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- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together and improving lives.
- Benefits: Enjoy uncapped commission, flexible working hours, and fantastic discounts on EE & BT products.
- Why this job: Make a meaningful impact in a fun environment while developing your career with tailored training.
- Qualifications: No sales experience needed; we seek resilient, driven individuals who can meet targets.
- Other info: Access to online GP, generous family leave, and volunteering days to support your community.
The predicted salary is between 25087 - 25684 £ per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team in our state of the art Contact Centre and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Advisor - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission
✨Tip Number 1
Show your enthusiasm for technology and customer service during any interactions. Research EE's products and services beforehand so you can speak confidently about them, demonstrating your genuine interest in helping customers.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will help you become more comfortable with adapting your approach based on different customer needs and personalities.
✨Tip Number 3
Highlight your resilience and ability to meet targets in previous roles. Think of specific examples where you've overcome challenges or achieved goals, as this will resonate well with the hiring team looking for driven individuals.
✨Tip Number 4
Network with current or former employees of EE if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Customer Service Advisor - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Customer Service Advisor. Highlight your ability to connect with people and adapt in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Emphasise any previous customer service experience, even if it's not in sales, and showcase your resilience and target achievement.
Craft a Compelling Cover Letter: Write a cover letter that demonstrates your passion for technology and helping customers. Use specific examples of how you've built relationships or adapted to challenges in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Customer Service Advisor, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires resilience and the ability to adapt. Be prepared to discuss challenges you've faced in past jobs and how you overcame them, showcasing your determination and drive to achieve targets.
✨Familiarise Yourself with EE Products
Even though you don't need prior sales experience, having a basic understanding of EE's products and services can set you apart. Research their offerings and be ready to discuss how you would help customers choose the right options.
✨Emphasise Flexibility and Motivation
Highlight your ability to stay motivated in a fast-paced environment. Discuss any experiences where you've had to adapt quickly to changing circumstances, as this will resonate well with the company's focus on flexibility.
