At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together and improving lives.
- Benefits: Enjoy flexible working, uncapped commission, and amazing discounts on EE & BT products.
- Other info: Comprehensive training provided, plus options for private healthcare and volunteering days.
- Why this job: Make a meaningful impact in a fun, fast-paced environment while developing your career.
- Qualifications: No sales experience needed; we value resilience and a drive to achieve targets.
The predicted salary is between 25087 - 25684 € per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team in our state of the art Contact Centre and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Advisor - Uncapped Commission in Lymm employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our state-of-the-art Warrington Contact Centre. With comprehensive training, flexible working options, and a commitment to employee growth, we empower our team to thrive while enjoying competitive salaries and generous benefits, including market-leading family leave and access to healthcare. Join us to make a meaningful impact in a supportive environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission in Lymm
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you connect better with customers during the interview process.
✨Tip Number 2
Showcase your people skills! Prepare examples of how you've successfully built relationships or resolved conflicts in previous roles. This will demonstrate your ability to connect with customers effectively.
✨Tip Number 3
Research the company culture at EE. Highlighting your alignment with their values, such as resilience and adaptability, can set you apart from other candidates during discussions.
✨Tip Number 4
Practice your communication skills. Since the role involves talking to customers over the phone, consider doing mock calls with friends or family to refine your approach and build your confidence.
We think you need these skills to ace Customer Service Advisor - Uncapped Commission in Lymm
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what EE is looking for in a Customer Service Advisor. Highlight your ability to connect with people and adapt in a fast-paced environment.
Tailor Your CV:Make sure your CV reflects relevant skills and experiences that align with the role. Emphasise any previous customer service experience, even if it's not in sales, and showcase your resilience and target achievement.
Craft a Compelling Cover Letter:Write a cover letter that demonstrates your passion for technology and helping customers. Use specific examples of how you've built relationships or solved problems in past roles to illustrate your suitability.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Customer Service Advisor, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires resilience and motivation, especially in a fast-paced environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them, showcasing your determination to achieve targets.
✨Adaptability is Key
Since no two calls are the same, highlight your adaptability during the interview. Provide specific instances where you've successfully adjusted your approach to meet different customer needs or situations.
✨Research EE and Its Products
Familiarise yourself with EE's products and services before the interview. This will not only show your enthusiasm for the role but also help you answer questions more effectively and demonstrate your readiness to engage with customers.
