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For Companies At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together and enhancing lives.
- Benefits: Enjoy uncapped commission, flexible working hours, and access to a private GP.
- Why this job: Make a meaningful impact in a fun environment while developing your career.
- Qualifications: No sales experience needed; we seek resilient, driven individuals who can meet targets.
- Other info: Flexible breaks, volunteering days, and huge discounts on EE & BT products.
The predicted salary is between 13379 - 13698 £ per year.
Start Date: 23/02/2026
Where: BT Glasgow Contact Centre – Alexander Bain House
Full Time: Permanent
Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission
Sales Advisor
What’s in it for you
• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves connecting with customers over the phone, being able to articulate your thoughts clearly and listen actively will set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability. Prepare examples from your past experiences where you successfully adapted to changing situations or overcame challenges, as this is a key quality they are looking for in a candidate.
✨Tip Number 4
Research the company culture at EE. Understanding their values and work environment can help you tailor your responses during the interview, demonstrating that you’re a great fit for their team.
We think you need these skills to ace Customer Service Advisor - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Customer Service Advisor. Highlight key skills such as resilience, adaptability, and relationship-building in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous customer service roles or experiences where you successfully met targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to connect with people. Mention why you want to work at EE and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Customer Service Advisor, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires resilience and the ability to adapt. Be prepared to discuss challenges you've faced in past jobs and how you overcame them, showcasing your determination and drive to achieve targets.
✨Familiarise Yourself with EE Products
Even though you don't need prior sales experience, having a basic understanding of EE's products and services can set you apart. Research their offerings and be ready to discuss how you would help customers choose the right products.
✨Ask Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training processes, and career development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
