Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, uncapped commission, and flexible working hours.
- Why this job: Perfect for confident communicators looking to build relationships and make an impact.
- Qualifications: No specific experience needed; just bring your confidence and people skills!
- Other info: Start date is January 13, 2025, with comprehensive training provided.
The predicted salary is between 23504 - 24064 £ per year.
Job Description ##nn Where: EE Lancaster Contact Centrenn Salary: £23,504 (£12.05 ph) rising to £24,064 (£12.34 ph) at 8nmonths in role, plus uncapped commission! nn Start Date: 13th January 2025nn Full Time: 37.5 hours per weeknn##nnIf you’re a confident talker who enjoys asking questions and getting to knownpeople, then this could be the role for you. Maybe you have a wealth of lifenexperience and building relationships, or maybe negotiating mealtime meltdownsnwith your family is a daily occurrence. If so, you have transferrable skillsnto succeed in a sales advisor role with EE. We’ll give you training on thenrest so you’re ready to talk confidently about all our products and services.nnWe don’t do ‘hard sales’. The role involves talking to customers over thenphone about how we can enhance their digital lives and discuss the rightnproducts for them. Why not use your skills and join our Sales Team innLancaster?nnWe understand that life never stands still, and like most roles within EE,nthis opportunity is designed with flexibility in mind. We’re here to supportnyou in being successful, meaning we’ll do everything we can to make sure youndon’t miss that appointment, or can look after your family in an emergency.nJust a few ways we’re…
Customer Engagement Consultant (Hiring Immediately) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement Consultant (Hiring Immediately)
✨Tip Number 1
Show your personality! In a customer engagement role, being personable and relatable is key. Practice how you can convey your enthusiasm and ability to connect with others during the interview.
✨Tip Number 2
Familiarize yourself with EE's products and services. Being knowledgeable about what you’ll be discussing with customers will help you feel more confident and prepared to engage effectively.
✨Tip Number 3
Prepare for role-play scenarios. Since this position involves talking to customers, practicing common customer interactions can help you demonstrate your communication skills and adaptability.
✨Tip Number 4
Highlight your transferable skills. Whether it’s negotiating with family or building relationships in previous roles, make sure to share examples that showcase your ability to engage and connect with people.
We think you need these skills to ace Customer Engagement Consultant (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer engagement and sales. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to build relationships. Share specific examples of how you've successfully engaged with customers or resolved issues in the past.
Show Enthusiasm for the Role: In your application, express genuine interest in the Customer Engagement Consultant position. Mention why you are excited about working with EE and how you can contribute to enhancing customers' digital lives.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Customer Engagement Consultant, your ability to communicate effectively is key. Practice speaking clearly and confidently about your experiences and how they relate to the role. Be prepared to engage in a conversation that showcases your interpersonal skills.
✨Demonstrate Empathy and Understanding
Since the role involves enhancing customers' digital lives, it's important to show that you can understand their needs. Think of examples where you've successfully built relationships or resolved conflicts, and be ready to share these during the interview.
✨Research EE's Products and Services
Familiarize yourself with EE's offerings before the interview. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company and its mission to enhance customer experiences.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Consider asking about the team culture, training opportunities, or how success is measured in the role.
