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- Tasks: Engage with customers to find the best mobile and smart home solutions.
- Company: Join EE's dynamic Gosforth Sales Team in Newcastle.
- Benefits: Enjoy flexible working, private healthcare, and uncapped commission.
- Other info: Full-time permanent role with excellent career progression opportunities.
- Why this job: Make a real difference while earning great rewards and benefits.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 26116 - 26738 £ per year.
EE is seeking a dedicated individual to join their Gosforth Sales Team in Newcastle. The role involves engaging with customers to understand their needs and matching them to suitable mobile and smart home solutions.
This full-time permanent position offers a starting salary of £26,116, rising to £26,738 after 8 months, alongside an uncapped commission scheme. Benefits include flexible working, private healthcare options, and extensive family leave policies.
Candidates should demonstrate strong communication skills and a proactive approach to meeting targets.
Customer Care Agent – Uncapped Commission & Benefits employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Agent – Uncapped Commission & Benefits
✨Tip Number 1
Get to know the company! Research EE and their values, especially around customer care. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing scenarios with friends or family. The more comfortable you are, the better you'll connect with potential customers.
✨Tip Number 3
Be proactive during interviews! Don’t just wait for questions; ask insightful ones about the team and the role. This shows your enthusiasm and helps you stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your skills and experience directly to the hiring team at EE.
We think you need these skills to ace Customer Care Agent – Uncapped Commission & Benefits
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Care Agent role. Highlight your communication skills and any experience that shows how you can engage with customers effectively. We love seeing how you match our needs!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points are easy to spot – we want to get to know you quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you understand EE's products and services. Familiarise yourself with mobile and smart home solutions so you can confidently discuss how they meet customer needs.
✨Show Off Your Communication Skills
Since strong communication is key for a Customer Care Agent, practice articulating your thoughts clearly. Consider role-playing common customer scenarios to demonstrate your ability to engage effectively.
✨Be Proactive
EE values a proactive approach, so come prepared with examples of how you've gone above and beyond in previous roles. Think about times when you identified customer needs before they even expressed them.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about team dynamics, sales targets, or how success is measured. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.