At a Glance
- Tasks: Engage with customers, build relationships, and recommend EE products to meet their needs.
- Company: Join EE, a leading tech company passionate about customer service and growth.
- Benefits: Starting salary of £21,620, uncapped commission, and huge discounts on tech.
- Other info: Complete an NVQ Level 2 in Customer Service with dedicated study time and coaching.
- Why this job: Kickstart your career with training, support, and a chance to make a real impact.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 800 - 1400 € per month.
Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £21,620 plus incentives throughout the year!
Start date: February 2026 onwards
Start your future with EE – Where your voice could be the start of something big
What’s in it for you:
- A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme.
- An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
- Huge discounts off your Mobile and Broadband packages, starting at £10 a month
- Huge discounts off other tech such as Smart watches, speakers, TV’s, gaming consoles and subscriptions
- Discount codes to give out to friends and family
- Support to carve your own career path. We’re passionate about helping our people grow the career they want
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front
- Online GP: Access to a private GP 24/7 for you and your immediate family
What you’ll be doing:
At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.
As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
Why choose EE:
You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career.
At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here.
Ready to make your mark? Apply now and let’s start building your future.
Apprentice Sales Advisor in Cramlington employer: EE
EE is an exceptional employer that prioritises your growth and development, offering a competitive starting salary of £21,620 with the potential to rise to £25,684 post-apprenticeship. With a supportive work culture that values inclusivity and personal development, you will benefit from extensive training, career progression opportunities, and generous discounts on mobile and tech products, all while working in vibrant Newcastle upon Tyne.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Sales Advisor in Cramlington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE. Understand their values, products, and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine in front of the real interview panel.
✨Tip Number 3
Show off your personality! EE is looking for friendly voices and great attitudes, so don’t be afraid to let your true self shine through during the interview. Share your enthusiasm for learning and how you can contribute to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it. Let’s get you started on this exciting journey!
We think you need these skills to ace Apprentice Sales Advisor in Cramlington
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you unique.
Tailor Your Application:Make sure to tailor your application to the Apprentice Sales Advisor role. Highlight any relevant skills or experiences that align with what we’re looking for, like your ability to build relationships and your eagerness to learn.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you understand what EE is all about. Familiarise yourself with their products and services, especially in customer service. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Personality
EE values a friendly voice and a great attitude, so let your personality shine through during the interview. Be enthusiastic and approachable, and don’t be afraid to share a bit about yourself and why you want to work there.
✨Prepare for Common Questions
Think about common interview questions related to customer service, like how you would handle a difficult customer. Practising your answers can help you feel more at ease and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows that you’re engaged and interested in the role. You might ask about the training process or what a typical day looks like for an Apprentice Sales Advisor.
