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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and provide tailored solutions.
- Company: Join EE, a leading tech company focused on customer satisfaction.
- Benefits: Competitive salary, uncapped commission, flexible working, and generous family leave.
- Why this job: Make a real impact by helping customers find the perfect products.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunities for career growth and community volunteering.
The predicted salary is between 25087 - 25684 £ per year.
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Start Date: 26th January
Location: EE Truro contact centre, Calnick street, TR1 2JQ
What’s in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family.
- Market leading paid carer’s leave, up to 2 weeks off
- Family Leave - Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year
- Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Truro Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Sales Associate/customer Service in Cornwall employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate/customer Service in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 3
Show off your skills! Think of specific examples from your past experiences where you've excelled in customer service or sales. Be ready to share these stories during your interview to demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Sales Associate/customer Service in Cornwall
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Associate role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in the position!
Show Off Your Communication Skills: Since this role is all about connecting with customers, let your communication skills shine through in your application. Use clear and engaging language to demonstrate how you can build relationships and provide excellent service.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Share your passion for helping others and how you’ve made a difference in previous roles.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you understand EE's products and services inside out. Familiarise yourself with their latest mobile tech and smart home solutions. This will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your Customer Focus
Since this role is all about putting customers first, prepare examples from your past experiences where you've gone above and beyond for a customer. Highlight how you identified their needs and provided tailored solutions to demonstrate your customer service skills.
✨Be Ready to Adapt
The job description mentions a fast-paced environment, so be prepared to discuss how you've successfully adapted to changes in previous roles. Share specific instances where your flexibility led to positive outcomes, showing that you can thrive under pressure.
✨Bring Your Energy and Ambition
EE values energy and ambition, so let your personality shine through during the interview. Be enthusiastic about the role and express your eagerness to contribute to the team. A positive attitude can make a lasting impression!