At a Glance
- Tasks: Provide top-notch customer service and support to our valued customers.
- Company: Join a dynamic team at Saint Nicholas Arcades with a focus on growth.
- Benefits: Starting salary of £26,116, rising to £26,738, plus bonuses and incentives.
- Other info: Access to 24/7 online GP and generous family leave policies.
- Why this job: Enjoy uncapped commission and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26116 - 26738 € per year.
Start Date: 06/07/2026
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE.
Customer Service Advisor - Uncapped Commission (Saint Nicholas Arcades) in Cornwall employer: EE
Join a dynamic team as a Customer Service Advisor at our Saint Nicholas Arcades location, where we prioritise employee well-being and growth. Enjoy a competitive salary with uncapped commission, comprehensive family leave policies, and access to a 24/7 online GP service, all within a supportive work culture that values your contributions and encourages career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission (Saint Nicholas Arcades) in Cornwall
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the hunt for a Customer Service Advisor role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We want you to shine when it comes to showcasing your skills and experience.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Service Advisor - Uncapped Commission (Saint Nicholas Arcades) in Cornwall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience and skills that match what we’re looking for, like communication and problem-solving abilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and professional!
Showcase Your Personality:We love a bit of personality! Don’t be afraid to let your unique voice come through in your application. We want to see who you are beyond just your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what they offer, especially regarding customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you resolved conflicts or went above and beyond for a customer. This will demonstrate your ability to handle similar situations in the role.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for customer service roles. Questions like 'How do you handle difficult customers?' or 'What does great customer service mean to you?' are likely to come up. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
