At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading telecom company with a supportive culture.
- Benefits: Starting salary of £26,116, flexible hours, and generous family leave.
- Other info: Flexible working options and opportunities for career growth.
- Why this job: Use your people skills to make a real difference in customers' lives.
- Qualifications: Confident communicator with a knack for building relationships.
The predicted salary is between 26116 - 26738 € per year.
Start Date - 06/07/2026
Shift Pattern is Full Time
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE.
Call Centre Operator in Cornwall employer: EE
EE is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal workplace for those looking to thrive in a supportive environment. With competitive salaries, comprehensive family leave policies, and the opportunity for personal growth through tailored training, employees can enjoy a fulfilling career while balancing their personal lives. Located in Truro, EE fosters a culture of inclusivity and understanding, ensuring that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Operator in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice makes perfect! Try role-playing common call scenarios with a friend or family member. This will help you get comfortable with talking to customers and handling different situations.
✨Tip Number 3
Show off your personality! When you're on the phone, let your confidence shine through. Remember, it’s all about building relationships, so be yourself and connect with the customer.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our site. It’s the best way to ensure we get your details and can consider you for the role.
We think you need these skills to ace Call Centre Operator in Cornwall
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and how they relate to the role.
Tailor Your Application:Make sure to customise your application for the Call Centre Operator position. Highlight any relevant skills or experiences that show how you can connect with customers and enhance their digital lives.
Show Enthusiasm:We love seeing passion in applications! Make it clear why you’re excited about this role and how you can contribute to our team. A little enthusiasm goes a long way!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you familiarise yourself with EE's products and services. This will help you feel more confident when discussing how they can enhance customers' digital lives. A little research goes a long way!
✨Show Off Your People Skills
Since this role is all about talking to customers, be ready to showcase your communication skills. Think of examples from your life where you've successfully built relationships or resolved conflicts. This will demonstrate that you have the transferrable skills needed for the job.
✨Be Yourself
EE values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your experiences and how they relate to the role. Remember, they’re looking for someone who can connect with customers, so being genuine is key!
✨Ask Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows your interest in the role and the company. You might want to ask about the training process or how flexibility works within the team. It’s a great way to engage and leave a positive impression!
