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- Tasks: Connect with customers over the phone and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together.
- Benefits: Enjoy uncapped commission, flexible hours, and huge discounts on EE & BT products.
- Why this job: Make a meaningful impact in a fun, fast-paced environment with tailored training.
- Qualifications: No sales experience needed; we seek resilient, driven individuals who can meet targets.
- Other info: Flexible scheduling allows you to balance work with important life events.
The predicted salary is between 13379 - 13698 £ per year.
Where: Glasgow - Alexander Bain House
Part Time: Permanent
Salary: £13,379.73, rising to £13,698.13 after 8 months, plus an uncapped commission scheme
Start Date: 15th September 2025
Training Shifts: Monday - Friday 9:00am - 13:15pm for 5 weeks from start date
Shifts: Day shift 20 hours per week
- Monday: 09:30-14:45
- Tuesday: 09:30-14:45
- Wednesday: OFF
- Thursday: 09:30-14:45
- Friday: OFF
- Saturday: OFF
- Sunday: 09:30-14:45
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What’s in it for you?
- Competitive Salary: Starting at £13,379.73, rising to £13,698.13 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Contact Centre Agent - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Agent - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves connecting with customers over the phone, being articulate and personable is crucial. Try role-playing scenarios with friends or family to enhance your conversational abilities.
✨Tip Number 3
Showcase your adaptability. Prepare examples from your past experiences where you successfully adapted to changing situations or overcame challenges. This will demonstrate your resilience and suitability for a dynamic sales environment.
✨Tip Number 4
Research the company culture at EE. Understanding their values and work environment can help you align your answers during the interview, showing that you’re a great fit for their team-oriented approach.
We think you need these skills to ace Contact Centre Agent - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Contact Centre Agent. Emphasise your ability to connect with people, adapt in a fast-paced environment, and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working at EE and how your personal qualities make you a great fit for the team.
Highlight Your Soft Skills: In your application, focus on soft skills such as resilience, communication, and adaptability. These are crucial for success in a sales environment and will help you stand out to the hiring team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Contact Centre Agent, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires resilience and motivation, especially in a sales environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them, showcasing your determination to achieve targets.
✨Adaptability is Key
Since no two calls are the same, highlight your adaptability during the interview. Provide examples of how you've successfully adjusted your approach in different situations, whether in work or personal experiences.
✨Research EE and Their Products
Familiarise yourself with EE's products and services before the interview. This will not only show your interest in the company but also help you feel more confident discussing how you can assist customers in choosing the right options.
