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For Companies At a Glance
- Tasks: Connect with customers over the phone and help them choose the right products.
- Company: Join EE, a tech-driven company changing lives for the better.
- Benefits: Enjoy uncapped commission, flexible working, and huge discounts on products.
- Why this job: Make a meaningful impact in a fun, fast-paced environment with tailored training.
- Qualifications: No sales experience needed; just bring your resilience and drive to succeed.
- Other info: Access to a private GP and generous family leave policies.
The predicted salary is between 25087 - 25684 £ per year.
Full time: Permanent
Salary: £25,087 rising to £25,684 after 8 months in role, plus uncapped commission
Hourly rate: £12.82
If you’re a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our location Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What’s in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply.
Contact Centre Agent - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Agent - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Showcase your interpersonal skills in your conversations. Since the role focuses on building relationships, practice how you can demonstrate empathy and active listening when discussing your experiences with others.
✨Tip Number 3
Prepare for situational questions that assess your resilience and adaptability. Think of examples from your past where you successfully handled challenges or met targets, as these qualities are key to thriving in a sales environment.
✨Tip Number 4
Research EE's company culture and values. Being able to articulate why you want to work for EE and how you align with their mission will make a strong impression during your discussions with us.
We think you need these skills to ace Contact Centre Agent - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Contact Centre Agent. Highlight your ability to connect with people and adapt in a sales environment.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Emphasise any previous customer service or sales experience, even if it's informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and your motivation to work in a fast-paced environment. Mention how you can contribute to EE's mission of connecting people.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Contact Centre Agent, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience and Drive
The company values resilience and a driven attitude. Be prepared to discuss challenges you've faced in the workplace and how you overcame them, showcasing your determination to achieve targets.
✨Adaptability is Key
Since no two calls are the same, highlight your adaptability during the interview. Provide examples of how you've successfully adjusted to changing circumstances or customer demands in past experiences.
✨Research the Company and Products
Familiarise yourself with EE's products and services before the interview. This will not only show your interest in the role but also help you feel more confident discussing how you can assist customers in choosing the right options.
