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- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading provider in mobile and broadband services, focused on customer satisfaction.
- Benefits: Enjoy a starting salary of £23,504, uncapped commission, huge discounts, and flexible working options.
- Why this job: This role offers meaningful support, tailored training, and a chance to build a lasting career.
- Qualifications: No specific qualifications needed; just bring your confidence and people skills!
- Other info: Flexible scheduling, volunteering days, and a great team culture await you!
The predicted salary is between 23504 - 24064 £ per year.
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Warrington?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- Concierge service.
- Free parking on site (Postcode WA3 7BH)
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Contact Centre Agent - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Agent - Uncapped Commission
✨Tip Number 1
Show off your communication skills! Since this role is all about talking to customers, practice engaging conversations with friends or family. This will help you feel more confident and natural when discussing products and services during the interview.
✨Tip Number 2
Familiarize yourself with EE's products and services. Take some time to explore what EE offers so you can speak knowledgeably about them. This will not only impress us but also show your genuine interest in the role.
✨Tip Number 3
Highlight your relationship-building skills. Think of examples from your life where you've successfully built rapport with others. This could be from previous jobs, volunteer work, or even personal experiences—anything that showcases your ability to connect with people.
✨Tip Number 4
Be ready to discuss flexibility. Since we value work-life balance, come prepared to talk about how you manage your time and commitments. Share any experiences where you've successfully balanced multiple responsibilities, as this will resonate well with our team culture.
We think you need these skills to ace Contact Centre Agent - Uncapped Commission
Some tips for your application 🫡
Showcase Your Communication Skills: Since the role emphasizes confident communication, make sure to highlight your ability to engage with people. Use examples from your life experience or previous roles where you successfully built relationships or negotiated.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Focus on any sales or customer service experience you have, even if it’s informal, like managing family discussions.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention how your personal experiences make you a great fit for the position and how you can contribute to enhancing customers' digital lives.
Highlight Flexibility and Adaptability: Since the role offers flexibility, mention any experiences that demonstrate your ability to adapt to changing situations or manage your time effectively. This will show that you are a good fit for their supportive work culture.
How to prepare for a job interview at EE
✨Show Your Confidence
Since the role requires confident communication, practice speaking clearly and assertively. Prepare to share examples of how you've successfully engaged with others in the past.
✨Highlight Your Relationship-Building Skills
Discuss your ability to build rapport with people. Whether it's through personal experiences or previous jobs, share stories that demonstrate your knack for connecting with customers.
✨Understand the Products and Services
Familiarize yourself with EE's products and services before the interview. This will help you speak knowledgeably about how they can enhance customers' digital lives.
✨Emphasize Flexibility and Adaptability
Since the role offers flexibility, be prepared to discuss how you manage your time and adapt to changing circumstances. Share examples of how you've successfully balanced work and personal commitments.
