At a Glance
- Tasks: Help customers find the perfect EE products and services over the phone.
- Company: Join EE, a leading tech company focused on connecting people.
- Benefits: Enjoy competitive pay, flexible hours, and amazing discounts on products.
- Other info: Flexible working hours and opportunities for career growth.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 13379 - 13379 € per year.
Start Date: 09/03/26
Where: BT Glasgow Contact Centre - Alexander Bain House
Part Time: 20 Hours - Permanent
Salary: £13,379.73
What’s in it for you:
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Shift Pattern:
- Monday: 16:00 - 21:00
- Tuesday: 16:00 - 21:00
- Wednesday: 16:00 - 21:00
- Thursday: Off
- Friday: Off
- Saturday: 10:00 - 18:30
- Sunday: 16:15 - 21:00
Online Sales Assistant - Part Time in Coatbridge employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With benefits like 24/7 access to a private GP, generous family leave, and opportunities for career growth, our Glasgow Contact Centre is the perfect place for those looking to make a meaningful impact while enjoying a flexible work environment. Join us and be part of a team that values your contributions and celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Online Sales Assistant - Part Time in Coatbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the role of Online Sales Assistant and highlight your customer service skills.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Show your enthusiasm for helping customers and your drive to meet targets. Remember, they want to see the real you!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Online Sales Assistant - Part Time in Coatbridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Online Sales Assistant role. Highlight your customer service experience and any sales achievements that show you can thrive in a fast-paced environment.
Show Your Passion:Let your enthusiasm shine through! We want to see your energy and ambition in your application. Share why you're excited about working with us at EE and how you can contribute to our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EE
✨Know the Company
Before your interview, take some time to research EE and their values. Understand their products and services, especially how they aim to connect people through technology. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Online Sales Assistant, communication is key. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to connect with customers over the phone.
✨Demonstrate Adaptability
This role requires you to be adaptable in a fast-paced environment. Think of situations where you've had to adjust quickly to changes or challenges. Be ready to discuss these examples during your interview to highlight your flexibility and problem-solving skills.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or career development paths within EE. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
