At a Glance
- Tasks: Engage with customers, understand their needs, and provide tailored solutions over the phone.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, flexible working, and extensive family leave.
- Other info: Dynamic team culture with opportunities for career growth and personal development.
- Why this job: Make a real impact by helping customers find the perfect products and services.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 € per year.
Start Date: 06/07/2026
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months, plus incentives and bonuses.
- Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave providing all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products including Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path with opportunities for development.
- Season Ticket Travel Loan – funds to pay for your travel to and from work up front.
- Volunteering days to give back to your local community.
- Optional Private Healthcare and Dental to protect you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
We’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to ensure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Call Centre Operator - Uncapped Commission (Saint Nicholas Arcades) in Church employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive starting salary with uncapped commission and a wealth of benefits including 24/7 online GP access, generous family leave, and substantial discounts on products. Our vibrant work culture fosters personal growth and development, providing tailored training and flexible working options to ensure you can thrive both professionally and personally. Join our Lancaster Sales Team and be part of a supportive environment where your contributions are recognised and rewarded, making a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Operator - Uncapped Commission (Saint Nicholas Arcades) in Church
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the role of a Call Centre Operator and highlight your customer service skills.
✨Tip Number 3
Show your personality! During the interview, let your enthusiasm shine through. EE is looking for someone who can connect with customers, so don’t be afraid to show your energy and passion for helping others.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Call Centre Operator - Uncapped Commission (Saint Nicholas Arcades) in Church
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Call Centre Operator role. Highlight any customer service experience and communication skills, as these are key to succeeding in this position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about working with customers and how you can contribute to our team. Be genuine and let your personality shine through – we want to get to know the real you!
Showcase Your Achievements:Don’t just list your responsibilities; share your achievements! Whether it’s meeting sales targets or receiving positive feedback from customers, let us know how you’ve made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at EE!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and their values. Understand their products and services, especially how they aim to improve customer experiences. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Call Centre Operator, communication is key. Prepare examples from your past experiences where you effectively resolved customer issues or built strong relationships. Practise articulating these stories clearly and confidently, as this will demonstrate your suitability for the role.
✨Demonstrate Adaptability
In a fast-paced environment like a call centre, adaptability is crucial. Think of instances where you've had to adjust quickly to changes or unexpected challenges. Be ready to discuss how you handled those situations and what you learned from them.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team culture, training opportunities, or how success is measured in the position. It’s a great way to engage with your interviewers and leave a lasting impression.
