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For Companies At a Glance
- Tasks: Engage with customers over the phone, understanding their needs and matching them with the right solutions.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Starting salary of £25,087, rising to £25,684, plus bonuses and extensive benefits.
- Why this job: Make a real impact by helping customers find the perfect products and services.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours, tailored training, and a supportive team culture.
The predicted salary is between 25087 - 25684 £ per year.
Start Date: 05/05/2026
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
- Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products including Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path with opportunities for development.
- Season Ticket Travel Loan – funds to pay for your travel to and from work up front.
- Volunteering days to give back to your local community.
- Optional Private Healthcare and Dental to protect you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
We’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to ensure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Locations
Telephone Sales Advisor (Home based) in Cheshire, Widnes employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Sales Advisor (Home based) in Cheshire, Widnes
✨Tip Number 1
Get to know the company culture! Before your interview, check out EE's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Telephone Sales Advisor role.
✨Tip Number 3
Show off your communication skills! During the interview, focus on how you can connect with customers and understand their needs. Share examples from your past experiences where you've successfully built relationships and provided excellent service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Telephone Sales Advisor (Home based) in Cheshire, Widnes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telephone Sales Advisor role. Highlight your communication skills and any relevant experience that shows you can put customers at the heart of what you do. We want to see how you’ve thrived in similar roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your skills align with our values. Be genuine and let your personality come through – we love to see the real you!
Showcase Your Achievements: When filling out your application, don’t just list your duties from previous jobs. Instead, showcase your achievements! Tell us about targets you’ve smashed or how you’ve positively impacted customer experiences. Numbers and examples speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smooth process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our awesome company culture!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and their products. Understand what they offer and how they help customers. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Telephone Sales Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and how they relate to the job.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think of examples from your past roles where you’ve successfully resolved issues or met targets. This will demonstrate your problem-solving skills and customer focus.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Consider asking about team dynamics or opportunities for career growth.