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For Companies At a Glance
- Tasks: Engage with customers over the phone, understanding their needs and providing tailored solutions.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Starting salary of £25,087, rising to £25,684, plus bonuses and extensive benefits.
- Why this job: Make a real impact by helping customers find the perfect products and services.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Flexible working hours, career development support, and a vibrant team culture.
The predicted salary is between 25087 - 25684 £ per year.
Start Date: 05/05/2026
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
- Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave providing all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products including Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path with opportunities for development.
- Season Ticket Travel Loan – funds to pay for your travel to and from work up front.
- Volunteering days to give back to your local community.
- Optional Private Healthcare and Dental to protect you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
We’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to ensure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Locations
Telephone Sales Advisor (Home based) in Cheshire, Frodsham employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Sales Advisor (Home based) in Cheshire, Frodsham
✨Tip Number 1
Get to know the company culture! Before your interview, check out EE's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your communication skills and customer focus. Prepare a few examples from your past experiences where you've made a difference for customers – this will really help you stand out during the interview.
✨Tip Number 3
Be ready to ask questions! Show your enthusiasm by preparing thoughtful questions about the role and the team. This not only demonstrates your interest but also helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at EE. Don’t miss out on this opportunity!
We think you need these skills to ace Telephone Sales Advisor (Home based) in Cheshire, Frodsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Telephone Sales Advisor role. Highlight any previous sales experience and customer service skills, as these are key to impressing us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you a great fit. Keep it engaging and personal – we want to get to know you!
Showcase Your Communication Skills: Since this role is all about speaking with customers, make sure your written application showcases your communication skills. Be clear, concise, and friendly in your writing – it sets the tone for what we can expect from you on the phone!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy and ensures your application gets to the right place quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and their products. Understand what they offer and how they help customers. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Telephone Sales Advisor, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and how they relate to the job.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think of examples from your past roles where you successfully resolved issues or met targets. This will demonstrate your problem-solving skills and customer-centric approach.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.