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- Tasks: Help customers find the perfect tech solutions and build lasting relationships.
- Company: Join BT, a leading tech company with a focus on innovation and community.
- Benefits: Competitive salary, uncapped commission, private GP access, and generous family leave.
- Why this job: Make a real impact by connecting customers with the latest technology.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours and opportunities for career development.
The predicted salary is between 25087 - 25684 £ per year.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Start Date: 23/02/2026
Where: BT Glasgow Contact Centre - Alexander Bain House
Full Time: Permanent
Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Digital Sales Advisor (Permanent) in Charleston employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Sales Advisor (Permanent) in Charleston
✨Tip Number 1
Network like a pro! Reach out to current employees at BT or similar companies on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common sales scenarios. Think about how you’d handle different customer situations. We all know that showing you can think on your feet is key in a fast-paced role like this!
✨Tip Number 3
Show your passion for technology and customer service during interviews. Share examples of how you've helped customers in the past. This will demonstrate that you’re not just looking for any job, but that you genuinely care about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Digital Sales Advisor (Permanent) in Charleston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant sales experience and customer service roles to show us you’re the right fit for the Digital Sales Advisor position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your previous experiences align with what we’re looking for. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves speaking with customers, make sure your written application demonstrates your communication skills. Be clear, concise, and friendly in your writing to give us a taste of how you’d interact with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Digital Sales Advisor. Familiarise yourself with EE's products and services, as well as their customer service philosophy. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves speaking with customers over the phone, practice your communication skills. Be clear, concise, and friendly in your responses. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Demonstrate Adaptability
The job description highlights the need for adaptability. Think of examples from your past experiences where you've had to adjust quickly to changes or challenges. Share these stories during the interview to illustrate your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the team culture, training opportunities, or how success is measured in the role. It’s a great way to engage with the interviewer and leave a lasting impression.
