Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers find the perfect solutions while building relationships over the phone.
- Company: Join a leading tech company focused on customer satisfaction and innovation.
- Benefits: Competitive salary, uncapped commission, private GP access, and generous family leave.
- Why this job: Make a real difference in customers' lives while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 25087 - 25684 £ per year.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Start Date: 23/02/2026
Where: BT Glasgow Contact Centre - Alexander Bain House
Full Time: Permanent
Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Customer Care and Sales Associate (Permanent) in Charleston employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care and Sales Associate (Permanent) in Charleston
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Customer Care and Sales Associate role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the skills needed for this role. We want you to showcase your communication skills and adaptability, so be ready to share specific examples!
✨Tip Number 3
Dress to impress! Even if the interview is virtual, make sure you look professional. It shows you’re serious about the position and respect the opportunity. Plus, it’ll boost your confidence!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Customer Care and Sales Associate (Permanent) in Charleston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Care and Sales Associate role. Highlight any previous customer service or sales experience, and don’t forget to mention your ability to adapt and thrive in fast-paced environments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your communication skills can make a difference. Be genuine and let your personality come through!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities. Share specific achievements or targets you’ve met in previous roles. We love to see how you’ve made an impact in your past positions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the team!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research BT and their customer care philosophy. Understand their products and services, especially those related to mobile tech and smart home solutions. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to their mission.
✨Showcase Your Communication Skills
As a Customer Care and Sales Associate, strong communication is key. Prepare examples from your past experiences where you've effectively communicated with customers or resolved issues. Practise articulating these scenarios clearly, as this will show your ability to connect with customers over the phone.
✨Demonstrate Adaptability
This role requires the ability to adapt quickly in a fast-paced environment. Think of instances where you've had to adjust your approach based on customer needs or unexpected challenges. Highlighting your flexibility will reassure the interviewer that you're ready for the dynamic nature of the job.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and career development opportunities. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and career goals.
