At a Glance
- Tasks: Engage with customers, understand their needs, and match them with the perfect EE products.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, online GP, and generous family leave.
- Other info: Flexible working hours and opportunities for career growth.
- Why this job: Make a real difference while developing your skills in a fast-paced environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 £ per year.
What’s in it for you:
- Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Counter Staff/ Sales in Cardiff employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits including uncapped commission, private healthcare options, and generous family leave. Our vibrant work culture in Merthyr encourages personal growth through ongoing training and development, while our commitment to community engagement allows you to make a meaningful impact. Join us to thrive in a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Staff/ Sales in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the role. Highlight your customer service skills and how you can help them achieve their goals.
✨Tip Number 3
Don’t shy away from social media! Use platforms like LinkedIn to connect with industry professionals and showcase your skills. Share relevant content and engage with others to get noticed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at EE.
We think you need these skills to ace Counter Staff/ Sales in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the role. Highlight any customer service experience and sales achievements, as these are key for us at EE.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've put customers first in previous jobs – we love hearing about real experiences!
Show Your Personality:We want to see the real you! Don’t be afraid to let your personality shine through in your application. We value energy and ambition, so show us what makes you unique.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board with the team!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and their products. Understand their mission and values, and think about how you can contribute to their goal of putting customers first. This will show your genuine interest in the role and help you connect with the interviewer.
✨Showcase Your Communication Skills
As a Counter Staff/Sales role is all about communication, prepare examples from your past experiences where you've successfully engaged with customers. Think about how you identified their needs and provided solutions. Practising these scenarios will help you articulate your skills clearly during the interview.
✨Demonstrate Your Adaptability
In a fast-paced environment like EE, adaptability is key. Be ready to discuss times when you've had to adjust quickly to changes or challenges. Highlighting your ability to thrive under pressure will resonate well with the interviewers and show that you're a great fit for the team.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and career development opportunities. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and goals.
