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- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech leader transforming lives through technology.
- Benefits: Competitive salary, uncapped commission, flexible working, and extensive benefits.
- Why this job: Make a real impact in a fun, fast-paced environment while building relationships.
- Qualifications: No sales experience needed; resilience and drive are key.
- Other info: Enjoy career development, discounts, and community volunteering opportunities.
The predicted salary is between 25087 - 25684 £ per year.
Where : BT Glasgow Contact Centre – Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment. You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments. What\’s in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer\’s Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Call Handler and Operator employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Handler and Operator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try role-playing common call scenarios with a friend or family member. This will help you feel more confident when it comes to handling calls and addressing customer needs.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. EE is looking for resilient and driven individuals, so don’t be afraid to share your experiences and how you’ve overcome challenges in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits that come with it.
We think you need these skills to ace Call Handler and Operator
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for connecting with people and helping them find the right products.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any past experiences where you've successfully built relationships or adapted to new challenges – it’ll make you stand out!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on the key points that showcase your suitability for the Call Handler and Operator position. Avoid fluff and get straight to what makes you a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EE
✨Know the Company
Before your interview, take some time to research EE and their values. Understand their products and services, especially how they connect people through technology. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your People Skills
As a Call Handler and Operator, your ability to connect with customers is crucial. Prepare examples from your past experiences where you've successfully built relationships or resolved issues. This will demonstrate your suitability for the role.
✨Be Ready for Adaptability Questions
Since no two calls are the same, be prepared to discuss how you handle unexpected situations. Think of times when you had to adapt quickly in a previous job or situation, and explain how you stayed motivated and effective.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team culture or training opportunities. This shows that you're not only interested in the role but also in how you can grow within the company.
