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For Companies At a Glance
- Tasks: Connect with customers over the phone and help them choose the right products.
- Company: Join EE, a tech-driven company changing lives for the better.
- Benefits: Enjoy uncapped commission, flexible working, and huge discounts on products.
- Why this job: Make a meaningful impact in a fun, fast-paced environment with great team culture.
- Qualifications: No sales experience needed; just bring your resilience and drive to succeed.
- Other info: Comprehensive training provided and opportunities for career development.
The predicted salary is between 25000 - 35000 £ per year.
Start Date: 23/02/2026
Where: BT Glasgow Contact Centre – Alexander Bain House
Full Time: Permanent
Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission
Sales Advisor
What’s in it for you
• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Call Centre Operator - Uncapped Commission (Glasgow City) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Operator - Uncapped Commission (Glasgow City)
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves connecting with people over the phone, being articulate and personable is crucial. Consider role-playing with a friend to simulate customer interactions.
✨Tip Number 3
Showcase your resilience and target-driven mindset. Think of examples from your past experiences where you've overcome challenges or met targets, as these will resonate well with the hiring team.
✨Tip Number 4
Research the company culture at EE. Understanding their values and work environment can help you tailor your responses in interviews, demonstrating that you’re a great fit for their team.
We think you need these skills to ace Call Centre Operator - Uncapped Commission (Glasgow City)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ability to connect with people and adapt in a fast-paced environment. Include any relevant experience, even if it's not directly in sales, that demonstrates your resilience and target achievement.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job description, particularly your ability to build relationships and understand customer needs.
Showcase Your Communication Skills: Since the role involves talking to customers over the phone, emphasise your strong communication skills. Provide examples of how you've successfully interacted with others in previous roles or situations.
Highlight Flexibility and Motivation: Discuss your ability to work flexibly and stay motivated in a sales environment. Share experiences where you adapted to changing circumstances or maintained high performance under pressure.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Call Centre Operator, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires resilience and the ability to stay motivated. Be prepared to discuss challenges you've faced in past jobs and how you overcame them, showcasing your determination to achieve targets.
✨Adaptability is Key
Since no two calls are the same, highlight your adaptability during the interview. Provide examples of how you've successfully adjusted your approach in dynamic environments to meet varying customer needs.
✨Express Enthusiasm for Technology
EE is all about technology, so show your enthusiasm for tech products and services. Research their offerings beforehand and be ready to discuss why you're excited about helping customers choose the right solutions.
