Call Centre Operator - Uncapped Commission
Call Centre Operator - Uncapped Commission

Call Centre Operator - Uncapped Commission

Milton Full-Time 25087 - 25684 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Connect with customers over the phone and help them choose the right products.
  • Company: Join EE, a tech-driven company focused on bringing people together.
  • Benefits: Enjoy uncapped commission, flexible working, and huge discounts on products.
  • Why this job: Make a meaningful impact in a fun, fast-paced environment with great team culture.
  • Qualifications: No sales experience needed; just bring your resilience and drive to succeed.
  • Other info: Comprehensive training provided to boost your confidence in tech products.

The predicted salary is between 25087 - 25684 £ per year.

Start Date: 23/02/2026

Where: BT Glasgow Contact Centre – Alexander Bain House

Full Time: Permanent

Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission

Sales AdvisorWhat’s in it for you

• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme

• Online GP: Access to a private GP 24/7 for you and your immediate family

• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off

• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.

• Huge Discounts: Save on EE & BT products, including mobile and broadband.

• Career Development: Ongoing support to help you grow your skills and develop

• Season Ticket Travel Loan: Funds for your travel to and from work.

• Volunteering Days: Paid time off to give back to your local community.

• Optional Private Healthcare and Dental: Protection for you and your family.

About the role

If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.

This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.

At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.

We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.

Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Call Centre Operator - Uncapped Commission employer: EE

At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Glasgow that fosters personal and professional growth. With competitive salaries, uncapped commission opportunities, and comprehensive benefits like flexible working arrangements and generous family leave, we empower our employees to thrive both at work and in their personal lives. Join us to be part of a supportive team that values your contributions and helps you build a rewarding career in the dynamic world of technology.
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Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Call Centre Operator - Uncapped Commission

✨Tip Number 1

Familiarise yourself with EE's products and services before your interview. Understanding what you’ll be selling will not only boost your confidence but also show your genuine interest in the role.

✨Tip Number 2

Practice your communication skills by engaging in conversations with friends or family. Focus on building rapport and understanding their needs, as this is crucial for a Call Centre Operator role.

✨Tip Number 3

Demonstrate your resilience and adaptability during the interview. Share examples from your past experiences where you successfully handled challenges or adapted to changing situations.

✨Tip Number 4

Research the company culture at EE and be prepared to discuss how you align with their values. Showing that you fit into their team-oriented environment can set you apart from other candidates.

We think you need these skills to ace Call Centre Operator - Uncapped Commission

Excellent Communication Skills
Customer Service Orientation
Relationship Building
Resilience
Target-Driven
Adaptability
Motivation
Active Listening
Problem-Solving Skills
Time Management
Sales Acumen
Team Collaboration
Empathy
Flexibility

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Call Centre Operator at EE. Highlight your ability to connect with people and adapt in a fast-paced environment in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous roles where you've demonstrated resilience, target achievement, or customer service skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your motivation to help customers. Mention how your personal qualities make you a great fit for the team and the role.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.

How to prepare for a job interview at EE

✨Show Your People Skills

As a Call Centre Operator, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships in previous roles or situations. Highlight your communication skills and your knack for understanding customer needs.

✨Demonstrate Resilience

The role requires resilience and motivation, especially in a sales environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them. This will show your potential employer that you can handle the ups and downs of sales.

✨Research EE's Products

Familiarise yourself with EE's products and services before the interview. This knowledge will not only impress your interviewers but also help you feel more confident when discussing how you can assist customers in choosing the right options for them.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the training process, team culture, or opportunities for career development within EE.

Call Centre Operator - Uncapped Commission
EE
Location: Milton

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