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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and provide tailored solutions over the phone.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, flexible working, and generous family leave.
- Why this job: Make a real impact by helping customers find the perfect products and services.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Enjoy career development opportunities and paid volunteering days.
The predicted salary is between 25087 - 25684 £ per year.
Salary: £25,087 – Uncapped commission
Location: Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ
Full Time - Permanent
Start Date - 09/03/26
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Call Centre Operator - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Operator - Uncapped Commission
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that call centre operator role.
✨Tip Number 2
Practice your pitch! Before you hit that apply button, make sure you can confidently talk about your skills and experiences. Role-play with a mate or in front of the mirror to nail your delivery.
✨Tip Number 3
Research the company culture! Get to know EE’s values and what they stand for. This will help you tailor your conversations and show them you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After applying, drop a quick email or message to express your enthusiasm for the role. It shows initiative and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Call Centre Operator - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Call Centre Operator role. Highlight any previous customer service experience and sales achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your communication skills can make a difference at EE. Keep it engaging and personal.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s hitting sales targets or receiving positive feedback from customers, we want to see how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at EE!
How to prepare for a job interview at EE
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Call Centre Operator at EE entails. Familiarise yourself with their products and services, and think about how your previous experience aligns with the role. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a Call Centre Operator, communication is key. During the interview, practice clear and concise responses. Use examples from past experiences where you've successfully communicated with customers or resolved issues. This will demonstrate your ability to connect with clients effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of specific situations where you’ve had to adapt quickly or handle difficult customers. Prepare a few STAR (Situation, Task, Action, Result) stories to illustrate your skills.
✨Emphasise Your Team Spirit
EE values collaboration, so be ready to discuss how you work well in a team. Share examples of how you've contributed to team success in previous roles. Highlight your willingness to share ideas and celebrate achievements with colleagues, as this aligns with their company culture.
