At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading telecom company with a supportive culture.
- Benefits: Competitive salary, flexible hours, online GP access, and generous family leave.
- Other info: Enjoy a vibrant team culture and opportunities for career growth.
- Why this job: Use your people skills to make a real difference in customers' lives.
- Qualifications: Confident communicators with a knack for building relationships.
The predicted salary is between 13928 - 14260 £ per year.
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Call Centre Agents (Work From Home) Part Time employer: EE
EE is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal choice for those seeking part-time work as Call Centre Agents in Glasgow. With a supportive work culture, comprehensive training, and opportunities for career development, employees can thrive while enjoying competitive salaries and generous benefits, including family leave and health support. Join us to be part of a team that values your contributions and helps you grow both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Agents (Work From Home) Part Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice makes perfect! Try role-playing common sales scenarios with a friend or family member. This will help you get comfortable with asking questions and building rapport over the phone.
✨Tip Number 3
Show off your personality! In your interviews, let your confidence shine through. Remember, they’re looking for someone who can connect with customers, so be yourself and share your experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer.
We think you need these skills to ace Call Centre Agents (Work From Home) Part Time
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your confidence and unique experiences that make you a great fit for the role.
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we're looking for. Mention any relevant experience, especially if you've had success in building relationships or negotiating – those are key for us!
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a fantastic addition to our team. Avoid fluff and focus on what matters!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you familiarise yourself with EE's products and services. This will help you feel more confident when discussing how they can enhance customers' digital lives. A little research goes a long way!
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully interacted with others in the past. Whether it's negotiating with family or helping friends, highlight those experiences that showcase your communication skills.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common sales scenarios and practice how you'd handle them. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Be Yourself
EE values authenticity, so don’t be afraid to let your personality shine through. Share your unique experiences and perspectives, as these can set you apart from other candidates. Remember, they want to see the real you!
