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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and provide tailored solutions.
- Company: Join EE, a leading tech company focused on connecting people.
- Benefits: Competitive salary, uncapped commission, flexible working, and career development.
- Why this job: Make a real impact by helping customers find the perfect products.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Enjoy paid volunteering days and access to private healthcare options.
The predicted salary is between 25087 - 25684 £ per year.
Salary: £25,087 – Uncapped commission
Location: Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ
Full Time - Permanent
Start Date: 26/01/26
Sales Advisor
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Call Centre Agents Needed employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Agents Needed
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you've helped customers in the past. Remember, it's all about demonstrating your ability to connect with people!
✨Tip Number 3
Dress to impress! Even if the role is in a call centre, looking smart can boost your confidence. Choose an outfit that makes you feel professional and ready to take on the world. First impressions matter, so make yours count!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Call Centre Agents Needed
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of a Call Centre Agent. Highlight any previous customer service or sales experience, as well as your communication skills, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your previous roles have prepared you for this fast-paced environment. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s meeting sales targets or receiving positive feedback from customers, we want to see how you’ve made a difference in your past roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at EE!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, make sure you research EE thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Call Centre Agent, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to get comfortable with handling different situations.
✨Highlight Your Customer-Centric Approach
Prepare examples from your past experiences where you put customers first. Discuss how you identified their needs and provided solutions. This will demonstrate that you align with EE's focus on customer satisfaction.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview. This is a chance for you to showcase your problem-solving skills and adaptability. Stay calm, listen carefully, and respond as if you were on an actual call with a customer.