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- Tasks: Connect with customers over the phone and help them choose the right products.
- Company: EE is a tech-driven company focused on bringing people together and improving lives.
- Benefits: Enjoy uncapped commission, flexible working hours, and access to a private GP.
- Why this job: Make a meaningful impact in a fun environment while developing your career.
- Qualifications: No sales experience needed; resilience and target achievement are key.
- Other info: Flexible breaks, volunteering days, and huge discounts on EE & BT products.
The predicted salary is between 21000 - 30000 £ per year.
If you\’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we\’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you\’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It\’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don\’t need sales experience to join us. We look for people who are resilient and driven, who\’ve proved they can achieve their targets at work. We\’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments.
What\’s in it for you?
- Competitive Salary : Starting at 25,087, rising to 25,684 after 8 months, plus an uncapped commission scheme
- Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer\’s Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks\’ full pay and 8 weeks\’ half pay in the first year.
- Huge Discounts : Save on EE & BT products, including mobile and broadband.
- Career Development : Support in achieving the career you want without limits.
- Season Ticket Travel Loan : Funds for your travel to and from work.
- Volunteering Days : Give back to your local community.
- Optional Private Healthcare and Dental : Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Call Centre Agent - Uncapped Commission (Hamilton) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Agent - Uncapped Commission (Hamilton)
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves connecting with people over the phone, being able to articulate your thoughts clearly and listen actively will set you apart from other candidates.
✨Tip Number 3
Showcase your resilience and adaptability. Think of examples from your past experiences where you overcame challenges or adapted to changing situations, as these traits are highly valued in a sales environment.
✨Tip Number 4
Research the company culture at EE. Understanding their values and how they support their employees can help you align your answers during the interview and demonstrate that you’re a good fit for their team.
We think you need these skills to ace Call Centre Agent - Uncapped Commission (Hamilton)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Call Centre Agent at EE. Familiarise yourself with their products and services, as well as the skills they value, such as resilience and adaptability.
Tailor Your CV: Highlight any relevant experience or skills that demonstrate your ability to connect with people and achieve targets. Even if you don't have direct sales experience, showcase instances where you've successfully built relationships or adapted to changing situations.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company. Mention why you want to work at EE specifically and how your personal qualities align with their values, such as being driven and resilient.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Call Centre Agent, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships in previous roles or situations. Highlight your communication skills and your knack for understanding people's needs.
✨Demonstrate Resilience
The role requires resilience and the ability to stay motivated in a fast-paced environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them. This will show that you can handle the ups and downs of sales.
✨Adaptability is Key
Since no two calls are the same, adaptability is essential. Provide examples of times when you've had to adjust your approach on the fly. This could be in response to customer feedback or unexpected situations during a conversation.
✨Research EE and Its Products
Familiarise yourself with EE's products and services before the interview. This will not only help you answer questions confidently but also demonstrate your genuine interest in the company and its offerings. It shows you're proactive and ready to engage with customers about what EE has to offer.
