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For Companies At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together and improving lives.
- Benefits: Enjoy uncapped commission, flexible working hours, and access to a private GP.
- Why this job: Make a meaningful impact in a fun environment while developing your career.
- Qualifications: No sales experience needed; just bring resilience and a drive to succeed.
- Other info: Flexible breaks, volunteering days, and huge discounts on EE & BT products.
The predicted salary is between 21000 - 25000 £ per year.
Start Date: 23/02/2026
Where: BT Glasgow Contact Centre – Alexander Bain House
Full Time: Permanent
Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission
Sales Advisor
What’s in it for you
• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Call Centre Agent - Uncapped Commission (Glasgow City) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Agent - Uncapped Commission (Glasgow City)
✨Tip Number 1
Familiarise yourself with EE's products and services before your interview. Understanding what you’ll be selling will not only boost your confidence but also show your potential employers that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. This will help you become more comfortable speaking on the phone and adapting to different customer needs, which is crucial for a Call Centre Agent.
✨Tip Number 3
Research common sales techniques and customer service strategies. Being able to discuss these during your interview can demonstrate your proactive approach and readiness to learn, even if you don’t have prior sales experience.
✨Tip Number 4
Showcase your resilience and target-driven mindset by sharing examples from your past experiences. Whether it’s in work or personal projects, highlighting how you've overcome challenges will resonate well with the hiring team.
We think you need these skills to ace Call Centre Agent - Uncapped Commission (Glasgow City)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ability to connect with people and build relationships. Include any relevant experience, even if it's not directly in sales, that demonstrates your resilience and target achievement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the job description and express your eagerness to contribute to EE's mission of bringing people together.
Showcase Adaptability: In your application, emphasise your adaptability and motivation in fast-paced environments. Provide examples of situations where you've successfully adjusted to changing circumstances or challenges.
Highlight Team Spirit: EE values a great team culture, so mention any experiences that demonstrate your ability to work well in a team. This could include group projects, team sports, or collaborative work experiences.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Call Centre Agent, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships and understood people's needs in previous roles or situations.
✨Demonstrate Resilience
The role requires someone who can handle challenges and stay motivated. Be prepared to discuss times when you faced difficulties at work and how you overcame them, showcasing your resilience and determination.
✨Adaptability is Key
Since no two calls are the same, highlight your adaptability during the interview. Provide examples of how you've successfully adjusted to changing circumstances or customer demands in past experiences.
✨Research EE and Its Products
Familiarise yourself with EE's products and services before the interview. This will not only show your enthusiasm for the role but also help you answer questions more effectively and demonstrate your commitment to the company.
