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For Companies At a Glance
- Tasks: Connect with customers over the phone and help them choose the right products.
- Company: Join EE, a tech-driven company changing lives for the better.
- Benefits: Enjoy uncapped commission, flexible working, and huge discounts on products.
- Why this job: Make a meaningful impact in a fun, fast-paced environment with great team culture.
- Qualifications: No sales experience needed; just bring your resilience and drive to succeed.
- Other info: Comprehensive training provided to boost your confidence in tech products.
The predicted salary is between 25087 - 25684 £ per year.
Start Date: 23/02/2026
Where: BT Glasgow Contact Centre – Alexander Bain House
Full Time: Permanent
Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission
Sales AdvisorWhat’s in it for you
• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Call Centre Agent - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Agent - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you connect better with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, being able to articulate your thoughts clearly and engagingly will set you apart from other candidates.
✨Tip Number 3
Showcase your resilience and adaptability. Think of examples from your past experiences where you’ve successfully handled challenges or adapted to changing situations, as these traits are highly valued in a sales environment.
✨Tip Number 4
Research the company culture at EE. Understanding their values and work environment can help you tailor your responses during the interview, demonstrating that you’re a great fit for their team.
We think you need these skills to ace Call Centre Agent - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your interpersonal skills and any experience you have in customer service or sales, even if it's informal. Emphasise your ability to connect with people and adapt to different situations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your personal qualities align with EE's values, such as resilience and motivation, and provide examples of how you've achieved targets in previous roles.
Showcase Your Communication Skills: Since the role involves talking to customers over the phone, demonstrate your communication skills in your application. Use clear and concise language, and ensure your writing is free from errors to reflect your attention to detail.
Highlight Flexibility and Adaptability: Mention any experiences that showcase your ability to adapt to changing environments or schedules. This will resonate well with EE's emphasis on flexibility and the dynamic nature of the role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Call Centre Agent, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships in previous roles or situations. Highlight your communication skills and your knack for understanding people's needs.
✨Demonstrate Resilience
The role requires resilience and motivation, especially in a fast-paced sales environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them. This will show your potential employer that you can handle the ups and downs of sales.
✨Research EE's Products
Familiarise yourself with EE's products and services before the interview. This knowledge will not only impress your interviewers but also help you feel more confident when discussing how you can assist customers in choosing the right options for them.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
