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For Companies At a Glance
- Tasks: Connect with customers over the phone and help them choose the right products.
- Company: Join EE, a tech-driven company changing lives for the better.
- Benefits: Enjoy uncapped commission, flexible working, and huge discounts on products.
- Why this job: Make a meaningful impact in a fun, fast-paced environment with great team culture.
- Qualifications: No sales experience needed; just bring resilience and a drive to succeed.
- Other info: Comprehensive training provided and opportunities for career development.
The predicted salary is between 25087 - 25684 £ per year.
Start Date: 23/02/2026
Where: BT Glasgow Contact Centre – Alexander Bain House
Full Time: Permanent
Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission
Sales Advisor
What’s in it for you
• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Call Centre Agent - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Agent - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services before your interview. Understanding what you’ll be selling will not only boost your confidence but also show your potential employer that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on building rapport and understanding their needs, as this is crucial for a Call Centre Agent role where connecting with customers is key.
✨Tip Number 3
Demonstrate your resilience and adaptability during the interview. Share examples from your past experiences where you successfully handled challenges or adapted to changing situations, as these traits are highly valued in a sales environment.
✨Tip Number 4
Research the company culture at EE and be prepared to discuss how you align with their values. Showing that you understand and appreciate their commitment to flexibility and support can set you apart from other candidates.
We think you need these skills to ace Call Centre Agent - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Call Centre Agent. Highlight the skills and qualities they value, such as resilience, adaptability, and relationship-building.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Even if you don't have direct sales experience, emphasise any roles where you've demonstrated target achievement or customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at EE and how you can contribute to their team culture and goals.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Call Centre Agent, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships in previous roles or situations. Highlight your communication skills and your knack for understanding people's needs.
✨Demonstrate Resilience
The role requires resilience and motivation, especially in a sales environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them. This will show that you can handle the ups and downs of a call centre role.
✨Adaptability is Key
Since no two calls are the same, it's important to demonstrate your adaptability. Share instances where you've had to think on your feet or adjust your approach based on customer feedback. This will illustrate your ability to thrive in a dynamic environment.
✨Research EE and Its Products
Familiarise yourself with EE's products and services before the interview. Showing that you have done your homework will impress the interviewers and allow you to speak confidently about how you can help customers choose the right options for them.
