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- Tasks: Connect with customers over the phone and help them choose the right products.
- Company: Join EE, a tech-driven company changing lives for the better.
- Benefits: Enjoy competitive salary, uncapped commission, flexible working, and great discounts.
- Why this job: Make a meaningful impact in a fun, fast-paced environment with comprehensive training.
- Qualifications: No sales experience needed; resilience and drive are key.
- Other info: Flexible breaks, career development support, and volunteering days available.
The predicted salary is between 25087 - 25684 £ per year.
Where : Dundee – 2 Greenmarket, DD1 4QB Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission If youre a natural when it comes to connecting with people building relationships and understanding their needs you could be a great fit for a Sales Advisor role with EE. At EE, were harnessing the power of technology to bring people together and change their lives for the better. Join our Dundee Sales Team and youll play a part in this by talking to customers over the phone and helping them choose the right products and services. Its a chance to make a meaningful impact in a fun, fast-moving environment. You dont need sales experience to join us. We look for people who are resilient and driven, whove proved they can achieve their targets at work. Well provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly for example, allowing you to schedule your own breaks or bank time to take off so you dont miss important events or appointments. What\’s in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer\’s Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks full pay and 8 weeks half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Call Centre Agent- Immediate Starts employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Agent- Immediate Starts
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since the role involves talking to customers over the phone, being able to articulate your thoughts clearly and listen actively will set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability. Prepare examples from your past experiences where you successfully adapted to changing situations or overcame challenges, as this is a key quality they are looking for in a Call Centre Agent.
✨Tip Number 4
Research the company culture at EE. Understanding their values and how they support their employees can help you align your answers during the interview, demonstrating that you’re a great fit for their team.
We think you need these skills to ace Call Centre Agent- Immediate Starts
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Call Centre Agent. Highlight your ability to connect with people and adapt in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Emphasise any previous customer service or sales experience, even if it's informal, and showcase your resilience and target achievement.
Craft a Compelling Cover Letter: Write a cover letter that demonstrates your enthusiasm for the role and the company. Mention how your personal qualities make you a great fit for the team and how you can contribute to their mission of connecting people.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Call Centre Agent, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires resilience and motivation, especially in a sales environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them, showcasing your determination to achieve targets.
✨Adaptability is Key
Since no two calls are the same, highlight your adaptability during the interview. Provide examples of how you've successfully adjusted your approach in different situations to meet varying customer needs.
✨Research EE and Its Products
Familiarise yourself with EE's products and services before the interview. This knowledge will not only help you answer questions confidently but also demonstrate your genuine interest in the company and its offerings.
