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- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction.
- Benefits: Enjoy flexible shifts, uncapped commission, and discounts on EE & BT products.
- Why this job: Perfect for confident communicators looking for a supportive team culture and career growth.
- Qualifications: No specific experience required; just bring your communication skills and enthusiasm.
- Other info: Flexible scheduling options and occasional homeworking available.
The predicted salary is between 12535 - 12834 £ per year.
##
**Where:** EE North Tyneside, Cobalt Business Park
**Part Time:** Permanent
**Salary:** £12,535.47 rising to £12,834.13 after 8 months Plus Uncapped
Commission
**Start Date:** February 2025
## Shifts:
| **Monday**| **Tuesday**| **Wednesday**| **Thursday**| **Friday**|
**Saturday**| **Sun** day
—|—|—|—|—|—|—|—
Week 1| OFF| 9:00-14:20| 9:00-14:20| 9:00-14:20| 9:00-14:20| OFF| OFF
Week 2| OFF| 9:00-14:20| 9:00-14:20| 9:00-14:20| OFF| 10:55-16:15| OFF
## Long Description
**Why this job matters**
If you’re a confident talker who enjoys asking questions and getting to know
people, then this could be the role for you. Maybe you have a wealth of life
experience and building relationships, or maybe negotiating mealtime meltdowns
with your family is a daily occurrence. If so, you have transferrable skills
to succeed in a sales advisor role with EE. We’ll give you training on the
rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the
phone about how we can enhance their digital lives and discuss the right
products for them. Why not use your skills and join our Sales Team in
**Tyneside.**
We understand that life never stands still, and like most roles within EE,
this opportunity is designed with flexibility in mind. We’re here to support
you in being successful, meaning we’ll do everything we can to make sure you
don’t miss that appointment or can look after your family in an emergency.
Just a few ways we’re doing this include giving you the opportunity to
schedule your own breaks and banking time, and the option of occasional home
working.
**What’s in it for you?**
* A great starting salary of £12,535.47 rising to £12,834.13 after 8 months of being here, plus incentives and bonuses.
* Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
* Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
* Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
* Volunteering days, so you can give back to your local community.
* Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and
tailored training to help you build a lasting career. What are you waiting
for?
Call Center Operator - Uncapped Commission - Flexible Part-Time Shifts (Apply in minutes) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Center Operator - Uncapped Commission - Flexible Part-Time Shifts (Apply in minutes)
✨Tip Number 1
Show off your communication skills! Since this role is all about talking to customers, practice how you present yourself in conversations. Think about how you can engage with people and make them feel comfortable.
✨Tip Number 2
Familiarize yourself with EE's products and services. The more you know about what you’ll be discussing with customers, the more confident you’ll sound. This will help you stand out as someone who is genuinely interested in helping others.
✨Tip Number 3
Highlight your flexibility! Since the job offers part-time shifts and the ability to schedule breaks, emphasize your adaptability and willingness to work around different schedules.
✨Tip Number 4
Prepare for a friendly chat! The interview may feel like a conversation rather than a formal Q&A. Be ready to share your experiences and how they relate to building relationships and negotiating, even if it’s just in everyday life.
We think you need these skills to ace Call Center Operator - Uncapped Commission - Flexible Part-Time Shifts (Apply in minutes)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Call Center Operator. Highlight your communication skills and any relevant experience in customer service or sales in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your ability to build relationships and your confidence in talking to customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your life experiences have equipped you with the skills needed for this position.
Highlight Flexibility: Since the role offers flexible shifts, mention your availability and willingness to adapt to different schedules. This shows that you are a good fit for their flexible work culture.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Call Center Operator, strong communication is key. Practice speaking clearly and confidently about your experiences. Be ready to demonstrate how you can engage with customers and build rapport.
✨Highlight Your Flexibility
Since the role offers flexible shifts, be prepared to discuss your availability and how you can adapt to different schedules. Mention any previous experience where you successfully managed changing priorities.
✨Emphasize Relationship-Building Skills
The job involves enhancing customers' digital lives. Share examples of how you've built relationships in past roles or situations, showcasing your ability to understand customer needs and provide tailored solutions.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to simulate customer interactions. Practice common scenarios you might encounter and think about how you would handle them, focusing on a friendly and helpful approach.
